| Contract Issue Andrew,
You've been a customer of ours for a long time, we want to make sure you get the best Internet option at the best price... that is our business. The reason we require a year contract is the underlying carrier has Bandwidth.com on the hook year to year. We re-contract with the carriers annually to always get the lowest price, which we then pass on to customers. In some cases, we can change carriers or circuits during the contract term when a better option appears. We offer Cogent on an ICB basis. I'm happy to look into this for you: jmerrill @ bandwidth.com.
-Joe |
