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Macross

join:2010-02-01
Harvest, AL

SB6120 Firmware

I am looking for information regarding firmware upgrades for the Motorola SB6120 cable modem.

Overall, I've been very pleased with my modem. I've had absolutely no speed issues with the 12Mbps service. Unfortunately, however, my modem came loaded with the 1.0.1.8 firmware build. This is the retail release, and has known rebooting issues. (Mine reboots spontaneously every two hours.) Newer firmware exists, but must be pushed out by the cable operator -- it is not user installable.

Browsing the other forums, I can see that other cable operators (e.g., Cox) are using 1.0.3.1, and are testing even later versions, such as 1.0.5.1. I would like to get one of these later builds, but Knology tech support politely denied any knowledge of modem firmware upgrades.

Does anyone have a later build than 1.0.1.8 on their SB6120 modem? How did you get it installed? Are there any Knology techs on the forum with more information?

Current configuration
Model Name: SB6120
Vendor Name: Motorola
Firmware Name: SB6120-1.0.1.8-SCM02-NOSH
Boot Version: PSPU-Boot 1.0.0.4m1
Hardware Version: 3.0
 


jbhsv04

@knology.net
I have not had any issues with my 6120 but dont see where the firmware version is from the web interface. Where did you find the info?

Macross

join:2010-02-01
Harvest, AL
The firmware info is shown at the top of the Help page.

»192.168.100.1/cmHelp.htm


Master Wolfe

join:2009-04-04
Panama City, FL
reply to Macross
I have 1.0.3.3, but was on Comcast before Knology. In other words, I think Comcast pushed it to my modem. However, mine is only about 3 months old, that may have been the shipped FW.


goober22
Resident Duh-Huh Member

join:2001-12-28
Panama City, FL
kudos:1
reply to Macross
I'm in Panama City, FL and on Knology. FW is 1.0.1.8 here as well but I've not experienced any reboot issues however.
--
Certified Jenius!

gAynonymous

join:2009-12-06
Harvest, AL
reply to Macross
Hey dude I live on oldrailroadbed road and have same firmware and no probs at all.
Lets get this fixed
--
I Speak for the Customer about the employer


BiGdUsTy

join:2005-10-20
Panama City Beach, FL
kudos:1
1.0.1.8 here and no reboots.