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Anon2011

@mycingular.net
reply to reader50

RE: Any word on the Bakersfield outage?

An ETR would indeed be greatly appreciated, and it would add a great deal of value to the network status page.

reader50

join:2003-01-23
California
kudos:2

...

The network status page again shows the problem as resolved, exactly at midnight three days after the report was filed. Apparently, trouble notices automatically change to Resolved after a few days.

I've sent an email to tech support, reporting the internet still down.

For reference, service in this area stopped without warning on Friday, Apr 15 at approximately 10:15 AM PST. It has not been resolved at any point since.

Suggestion: stop the auto-resolution of trouble notices. Let them stay up until someone cancels them manually. The page has now lied to us twice.