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runner77
join:2010-03-12
Frisco, TX

runner77 to motorola870

Member

to motorola870

Re: [TWC] Dallas/Ft Worth Metro Vol II -- Time Warner

Yes, the DCX3400M is my main DVR. I forget what the secondary modals are.

»www.timewarnercable.com/ ··· DCX3400M

The tech that came out said that I was the first one the he had set up and that they (TWC techs) had not received any training! It ended up being painless......it only took him about 45 minutes to complete.

motorola870
join:2008-12-07
Arlington, TX

2 edits

motorola870

Member

hey runner77 can you check the code modules under the diagnostics menu and scrolling down to d08 and also can you check to see if the DOCSIS status on d14 is populated.

this is how to get to the diagnostics menu power off and select within 2 seconds.

runner77
join:2010-03-12
Frisco, TX

runner77

Member

Under d08 (code modules) - Everything is N/A except "Boot Code: 09.55"

DOCSIS Status has four pages of populated information. DOCSIS is enabled.

motorola870
join:2008-12-07
Arlington, TX

1 edit

motorola870

Member

does d04 and d06 show information?

Holding down select/ok and pushing the down arrow after the message light starts flashing gets into the Navigator diagnostics. Can you access the Navigator Diagnostics Menu?

hitting ok goes to the next navigator page this should tell us which version north texas is on.

Holding down select/ok and pushing the up arrow after the message light starts flashing gets into an extended Moto diagnostics menu.
Also can you see what this is about?

Also can you power off and hit menu to see if it even comes up because there are some settings that are not found in Navigator in this menu.