reply to MJBeisch
Re: Cincinnati Bell DSL has been slow for months Same issues. I used to have about 3mbps when i first signed on, but The last year or so I scarcely break 1mbps, and it's very heavily throttled. It will consistently cycle up and down between .1 and 1 Mbps.
Not to mention the 'customer service people' who read their canned responses and are of no help whatsoever.
It took them a year and a half to sort out all the mistakes from my wife and I merging our accounts when we got married (Her mother was getting our bill, we were getting hers, many mistakes in billing, charging too much and for things we didn't use etc.. )
I want very much to switch but the only reason we haven't is my wife and I just don't want to take on the hassle of dealing with Cincinnati Bell again. I hear through many people that have Time Warner, although faster internet, has just as horrible customer service. Plus, we want to have the land line, internet and cell phones through one company, and i just don't see any alternative providers that can do all 3 in one.