|reply to quickguide1 |
Re: Switching to Earthlink a good idea?
There's no requirement to send anyone out. They can switch you at the push of a button (literally.) If they want to send someone out to change the modem, go right ahead. Sounds like that might just be an artifact of the Earthlink/TWC system.
You seem to be going to a great deal of work to save less than $20 a month, for six months. But after 6 months, I wouldn't jump ship. I've been an Earthlink(TWC) customer for many years. My bill has never changed. RR customers have seen the bill go up many times.