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ender7074

join:2006-11-21
Saint Louis, MO
Reviews:
·AT&T Southeast

Give me a break

There's nothing "generous" about AT&T's caps. They are quite the opposite. I have a better idea for AT&T. How about concentrating on delivering decent service rather than capping the people they already have. I get 3.5 meg out of a 6 meg line, and they seem to think that's just peachy, but they don't seem real receptive about me only paying half the bill even though they're only delivering half the service to me. If I had any other option for broadband, AT&T would be kicked to the curb.
--
Does Microsoft mean small and squishy?


OSUGoose

join:2007-12-27
Columbus, OH

sounds like your on a maxed out router, complain to them that its dropping the connection randomly and not only will that get fixed but youll get moved to a lessed maxed out one



David
Now accepting new patients
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:70
Reviews:
·AT&T Southwest
·DIRECTV
·AT&T Midwest
·Google Voice

reply to ender7074

said by ender7074:

There's nothing "generous" about AT&T's caps. They are quite the opposite. I have a better idea for AT&T. How about concentrating on delivering decent service rather than capping the people they already have. I get 3.5 meg out of a 6 meg line, and they seem to think that's just peachy, but they don't seem real receptive about me only paying half the bill even though they're only delivering half the service to me. If I had any other option for broadband, AT&T would be kicked to the curb.

I don't think it's that, it's called being 11,000ft from the C.O. trying to push elite speeds. I checked the direct history and from far back as I can search I have recommended downgrading to pro a couple of times.

Unless you have some way to break the laws of physics, that's the best he will get at 11,000ft.

As I have said before, a router will not fix a sync problem or out of pkg range problem! Yet no one chooses to listen to that.

I can only point, guide and advise. I can't fix people's behaviors.
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!


vzw emp

@144.191.148.x

reply to OSUGoose
It's possible he's just on the wrong plan. When I had DSL with AT&T I chose the 6meg plan. After I got the self-install kit and hooked it up I found I was barely getting half of that, even during off hours. I had AT&T come check it out and it turned out that everything was fine, I was simply limited due to distance.

Test it without the router, have AT&T send a tech to investigate, etc... If all else checks out, I'd call AT&T and downgraded to the 3meg plan (actually I'd be calling someone else to get away from AT&T, but that's a different post).



OSUGoose

join:2007-12-27
Columbus, OH

reply to David
While that may be the cae with him, with me i am well within the 6meg distance limit, and a router fix solved my issue about speed. and being swaped to a netpoia from 2wire fixed the random disconnects.



David
Now accepting new patients
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:70
Reviews:
·AT&T Southwest
·DIRECTV
·AT&T Midwest
·Google Voice

reply to vzw emp

said by vzw emp :

Test it without the router, have AT&T send a tech to investigate, etc... If all else checks out, I'd call AT&T and downgraded to the 3meg plan .....

Way ahead of you by well over a mile. I already confirmed it's 11,000ft. I suggested the downgrade quite a while ago.

en103

join:2011-05-02
Reviews:
·RoadRunner Cable

reply to David
I was somewhere past 12,000' on ADSL, and AT&T wanted to sell me 1.5Mbps/384kbps (website). I was able to get a reseller (DSLExtreme) to get them to push it to 3Mbps/512kbps package. I was direct from a CO - no RT here.
I did get the occasional drop - it was same time everyday.... when the cities sprinklers 'watered' the X box next to the VRAD.



David
Now accepting new patients
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:70
Reviews:
·AT&T Southwest
·DIRECTV
·AT&T Midwest
·Google Voice

said by en103:

I did get the occasional drop - it was same time everyday.... when the cities sprinklers 'watered' the X box next to the VRAD.

well that will do it if they are watering the box.

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