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JohnILM
Holla
Premium
join:2003-03-15
Tuckahoe, NY

Where are the consumers who have been "clamoring" for

I love how AT&T just throws that out there. I am not an AT&T user, but I know I have never heard anyone clamoring for someone to cap their unlimited broadband. I have however heard plenty of voices crying against the money grab that is unfair caps and overage charges. Why doesn't AT&T address that? I can't stand this corporations that exist inside their own bubble.


gaforces
United We Stand, Divided We Fall

join:2002-04-07
Santa Cruz, CA

Re: Where are the consumers who have been "clamoring"

said by JohnILM:

I love how AT&T just throws that out there. I am not an AT&T user, but I know I have never heard anyone clamoring for someone to cap their unlimited broadband. I have however heard plenty of voices crying against the money grab that is unfair caps and overage charges. Why doesn't AT&T address that? I can't stand this corporations that exist inside their own bubble.

They arent really interested in peoples opinions, they are interested in profit growth so thier stocks rise in value.
--
Let them eat FIBER!


anonymous158

@cox.com

reply to JohnILM
I'm reminded of a quote I read long ago that I found funny:

[Spectra] hrm. Optus are going to start charging me >= $10 more per month, because "we listened to feedback from our customers".
[Spectra] I'm fascinated which customers said "we want to pay more for your service".

»bash.org/?6876



ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4

reply to JohnILM
All they do is ask people "do you think people that consumer more data should pay more"? If people say yes then they run with it.



ScottMo
Once in a Lifetime
Premium,MVM
join:2000-12-15
Stony Brook, NY

reply to JohnILM
AT&T never said people were "clamoring" for caps. DSLR made up that word & applied it to a story. The story said:

AT&T's caps will affect just 2% of its customers, the company said. The restrictions are necessary, AT&T maintained, because those in the top 2% use up 20% of the network's bandwidth. The highest-traffic users download as much as 19 typical households, on average, which slows speeds for other users, AT&T said.

"Our approach is based on customers' feedback," said Mark Siegel, spokesman for AT&T. "They told us that the people who use the most should pay more, and they also told us we should make it easy for them to track their usage. We think our approach addresses these concerns."

Siegel called the caps "generous," and said that AT&T's DSL customers use just 18 GB per month on average. The company didn't provide similar statistics for its U-Verse high-speed Internet customers. Globally, broadband customers typically use 15 GB per month, according to Cisco

Quite a bit different that customers "clamoring" for caps. I think most people when asked if heavy users that effect others speed should pay more would say yes. You can argue that AT&T's question maybe misleading (or leading), but I don't think one can reinterpret the statement to "AT&T customers are clamoring for caps". Just misleading.


JohnILM
Holla
Premium
join:2003-03-15
Tuckahoe, NY

said by ScottMo:

Quite a bit different that customers "clamoring" for caps. I think most people when asked if heavy users that effect others speed should pay more would say yes. You can argue that AT&T's question maybe misleading (or leading), but I don't think one can reinterpret the statement to "AT&T customers are clamoring for caps". Just misleading.

Regardless if you use the term clamoring or not, it is clearly evident that AT&T is saying that their customers WANT caps. They may have used misleading questions to get those responses, but they are saying now "OUR USERS WANT CAPS". That is a flat out lie.

It's the same bait and switch questioning they use to say that people are against net neutrality because they don't want government intervention.

What's annoying is that AT&T asked if the top users should pay more, people said yes, so they instituted a cap that is going to affect a lot more than just the top users while doing nothing to lower prices for anyone.

CASH GRAB!

WhatNow
Premium
join:2009-05-06
Charlotte, NC

If they don't use caps they will raise the price on everyone. If you only use 50 meg a month do you want your bill going up because you don't want caps.
What has been the complaint about cable until recently? It was my speed drop to a crawl when everybody was using the service at the same time.
The internet was originally designed for e-mail and web pages where the parts could arrive and be assembled at the end. With video the packets must stay in order and arrive in real time or be buffered.
On at&t older system the emails worked but if several customers are downloading video it uses up most of the incoming bandwidth to the dslam.
Comcast has had the 250 cap for a while and they are adding customers. They don't charge you extra they cut you off.

If you are not a heavy user your speeds may improve if the heavy users in the neighborhood move off the service because of caps.



JohnILM
Holla
Premium
join:2003-03-15
Tuckahoe, NY

said by WhatNow:

If they don't use caps they will raise the price on everyone. If you only use 50 meg a month do you want your bill going up because you don't want caps.

Why don't they lower it or give you rollover if you only use 50 megs? Regardless, they say that 2% of users go over the caps. Then what is the need. Can these two percent really be using all this bandwidth? And trust me, eventually these "generous" caps will seem low and they will not raise them as bandwidth use for EVERYONE increases.

said by WhatNow:

What has been the complaint about cable until recently? It was my speed drop to a crawl when everybody was using the service at the same time.
The internet was originally designed for e-mail and web pages where the parts could arrive and be assembled at the end. With video the packets must stay in order and arrive in real time or be buffered.
On at&t older system the emails worked but if several customers are downloading video it uses up most of the incoming bandwidth to the dslam.

Here's an idea for AT&T, upgrade your infrastructure.

said by WhatNow:

Comcast has had the 250 cap for a while and they are adding customers. They don't charge you extra they cut you off.

See: Monopoly.

said by WhatNow:

If you are not a heavy user your speeds may improve if the heavy users in the neighborhood move off the service because of caps.

When they move off, YOU become the power user and then the caps get aimed at you. Other companies exist and make hefty profits without caps. These companies do not have the best interest of the user in mind. They will tell you that, but their real motives are to either increase profits or reduce costs.

Remember, today's power-user is tomorrow's typical-user.

cubguy

join:2010-07-09
Greenwood Springs, MS
Reviews:
·AT&T Southeast

said by JohnILM:


Why don't they lower it or give you rollover if you only use 50 megs? Regardless, they say that 2% of users go over the caps. Then what is the need. Can these two percent really be using all this bandwidth? And trust me, eventually these "generous" caps will seem low and they will not raise them as bandwidth use for EVERYONE increases.

Rollover does not work in a broadband environment. Each area has a certain bandwidth allocation and regardless of when its used, bandwidth is NOT infinite at any given time. It is limited by the pipeline that distributes it.

Companies, until forced, will look at the average use and not peak use when determining what bandwidth allocations are made to a certain area.


JohnILM
Holla
Premium
join:2003-03-15
Tuckahoe, NY

said by cubguy:

said by JohnILM:


Why don't they lower it or give you rollover if you only use 50 megs? Regardless, they say that 2% of users go over the caps. Then what is the need. Can these two percent really be using all this bandwidth? And trust me, eventually these "generous" caps will seem low and they will not raise them as bandwidth use for EVERYONE increases.

Rollover does not work in a broadband environment. Each area has a certain bandwidth allocation and regardless of when its used, bandwidth is NOT infinite at any given time. It is limited by the pipeline that distributes it.

Companies, until forced, will look at the average use and not peak use when determining what bandwidth allocations are made to a certain area.

Well, credit for your "underages". You know what I am talking about... they want to charge you money when you go over 250GB, but they don't want to give you a credit when you stay under 100GB. Rollover doesn't work, but some model would.

cubguy

join:2010-07-09
Greenwood Springs, MS
Reviews:
·AT&T Southeast

said by JohnILM:

said by cubguy:

said by JohnILM:


Why don't they lower it or give you rollover if you only use 50 megs? Regardless, they say that 2% of users go over the caps. Then what is the need. Can these two percent really be using all this bandwidth? And trust me, eventually these "generous" caps will seem low and they will not raise them as bandwidth use for EVERYONE increases.

Rollover does not work in a broadband environment. Each area has a certain bandwidth allocation and regardless of when its used, bandwidth is NOT infinite at any given time. It is limited by the pipeline that distributes it.

Companies, until forced, will look at the average use and not peak use when determining what bandwidth allocations are made to a certain area.

Well, credit for your "underages". You know what I am talking about... they want to charge you money when you go over 250GB, but they don't want to give you a credit when you stay under 100GB. Rollover doesn't work, but some model would.

They believe in a "Use it or Lose it business model."


JohnILM
Holla
Premium
join:2003-03-15
Tuckahoe, NY

said by cubguy:

They believe in a "Use it or Lose it business model."

Exactly... and it's time consumers stood up for themselves. Since you can't expect government to do anything with all these lobbyists.

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