said by ccmiami: Different channel ranges for SD and HD, makes it hard to scan and we have to think about what is on HD and what isnt and remember to add 500. Makes the lack of HD hit you in the face. They should map all channels to HD on an HD set as DTV does.
I agree that it would be nicer the way DirecTV does it. For what it's worth, 1.9 adds a nice little feature to make it a tad easier. If you're watching something on an SD channel, and there's an HD equivalent channel, you now get the option to 'watch in HD'. Select on that and it jumps you right to the HD channel. No, not anywhere near as nice as having both SD and HD in the guide together, but a step in the right direction.
On-demand could use better organization to find stuff. Should be able to browse & search across broadcast, upcoming shows and on-demand. Should be able to filter out extra$ easier.
You can search across a specific type. I forget exactly what it's called (it's a tad different under 1.9), but once you go into search, you should see an option called something like 'Search by Content' or something like that. Select on that, and you can pick which content type to search by - VOD, DVR, TV Listings, etc.
On DVR, when fast forward or reverse it is hard to tell where you are the DTV fast forward helped as did the time gauge.
I agree with you on this one too. The thing is, it's done this way by design. They initially had it so you saw the time bar, but customers complained that it blocked the picture, so they removed it. Can't satisfy everyone I guess.
Cant pause or record master DVR from STB. Cant see one DVR from the other! Location of recordings should be seamless.
Most of this is solved in 1.9. No, you won't be able to pause live TV via the STB under 1.9, but everything else you mentioned will be there.
Didnt get 1.9! including external hard drive support.
It's coming. 1.9 hasn't been rolled out yet. You'll get it when it's rolled out to your market.
Dealing with getting the current DVR (which was the reason I switched now) was a frustrating experience
It was probably a futile effort on your part, actually because if you're a new customer, you're most definitely getting the new hardware.
No automatic channels I get in guide and search.
Again, fixed in 1.9.
Channel line-up and HD channels about the same, but my wife was annoyed at loosing GMT (which is on a cheaper FIOS plan!)
You've hit on one of my biggest nits against their service. Their channel packages are kinda whacky. Their top package includes some premiums... and they have these 'gaps' which means that a channel is available on the lowest tier and highest tier but not the middle tier. That's just stupid. If a channel is on a lower tier, it should automatically be on any higher tier. To me the lowest tier should be a bargain tier, the middle tier has a few more channels, and the top tier should be all non-premiums. Then if they want a fourth tier that gives you everything - including premiums - that would make alot more sense to me.