Reviews:
 ·Start Communicat..
| reply to iamdrumming
Re: ikTel Networks - Niagara ISP Also, as a former customer of the company... I have to say that the one thing i didn't like is that the owner was never around here to answer questions, or to help anyone on these forums, nor was the owner around to accept criticism, or give any kind of status updates if there was an on-going issue. He may have been a nice guy in person (although it disappoints me that i hear about the e-mail that was sent by the owner to Gone's mother), but really, the owner should have been around here, to help everyone out. Compare that to the phenomenal job Rocky has done with respect to customer service, and now Marc (from Teksavvy), and of course Rocca from Start. There really is no comparison. There's only so many chances you can give a company, and then it becomes time to cut the cord. |
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Reviews:
 ·Bell Fibe
·Start Communicat..
| reply to FiagaraNalls
Re: ikTel Networks - Niagara ISP Wow, this escalated quickly...
I don't need to defend myself, but I will reply to your continuing "fanboyism" (see I can use internet slang too!).
I don't need to use an ISP to get an opinion of them. This website exists to help educate others on ISPs by reviewing and talking about them. So when I see 76 pages @ 25 posts per page of people asking why their internet has halted to dial up speeds or not working of all, I am well within my right to assume they are garbage.
Second, I dont need you to continue to question the ISP that I use. I have an old review of Bell Fibe, when it first launched in Niagara. Who cares. I've said 3 times now, I am currently with Cogeco until my Start start date in a few weeks. Here is a speedtest I just ran for you.
As you can see, I am getting what I pay for, it may be expensive with low caps, but at least its uptime is 99.9%
Lastly, after working for Cogeco for many years, and an install contractor the last few years alone, I may have not subscribed to iktel, but ive seen it in action and that was more than enough for me to base a negative opinion.
I can only assume you're going to reply with more childish comments telling me I "desperately need psychiatric help" for posting an opinion. Or that I am a "troll". So I will leave this at that.
Gone, SIlvercat, I appreciate your sensibility and responses. |
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 GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3
·Start Communicat..
| said by coaxguy:As you can see, I am getting what I pay for, it may be expensive with low caps, but at least its uptime is 99.9% 
Neither expensive nor with low caps. |
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Reviews:
·ikTel Networks
1 edit | reply to silvercat
said by silvercat:Also, as a former customer of the company... I have to say that the one thing i didn't like is that the owner was never around here to answer questions, or to help anyone on these forums, nor was the owner around to accept criticism, or give any kind of status updates if there was an on-going issue. He may have been a nice guy in person (although it disappoints me that i hear about the e-mail that was sent by the owner to Gone's mother), but really, the owner should have been around here, to help everyone out. Compare that to the phenomenal job Rocky has done with respect to customer service, and now Marc (from Teksavvy), and of course Rocca from Start. There really is no comparison. There's only so many chances you can give a company, and then it becomes time to cut the cord.
I agree. There is no communication from ikTel, and it doesn't look like it's going to get better. Just the way it is. Many people will go where the price is the lowest. That's just part of human nature. Unlike other people, my internet has gone down twice since I signed up with them. That's it. |
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Reviews:
·ikTel Networks
2 edits | reply to coaxguy
said by coaxguy:Wow, this escalated quickly...
I don't need to defend myself, but I will reply to your continuing "fanboyism" (see I can use internet slang too!).
I don't need to use an ISP to get an opinion of them. This website exists to help educate others on ISPs by reviewing and talking about them. So when I see 76 pages @ 25 posts per page of people asking why their internet has halted to dial up speeds or not working of all, I am well within my right to assume they are garbage.
Second, I dont need you to continue to question the ISP that I use. I have an old review of Bell Fibe, when it first launched in Niagara. Who cares. I've said 3 times now, I am currently with Cogeco until my Start start date in a few weeks. Here is a speedtest I just ran for you.
[att=1]
As you can see, I am getting what I pay for, it may be expensive with low caps, but at least its uptime is 99.9%
Lastly, after working for Cogeco for many years, and an install contractor the last few years alone, I may have not subscribed to iktel, but ive seen it in action and that was more than enough for me to base a negative opinion.
I can only assume you're going to reply with more childish comments telling me I "desperately need psychiatric help" for posting an opinion. Or that I am a "troll". So I will leave this at that.
Gone, SIlvercat, I appreciate your sensibility and responses.
The install contractor (PVS) who hooked my ikTel up told me he uses them as well.
It hasn't gone down for me anywhere near what some people are claiming (every two weeks). It's gone down twice since I signed up. When I was with Teksavvy it went down alot more than it does with ikTel. I will gladly pay the lower dollar any day. |
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| And down for me again. |
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| reply to FiagaraNalls
Re: ikTel Networks - Niagara ISP Up here. |
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x01
join:2009-04-06
St Catharines, ON | reply to FiagaraNalls
Anyone having issues today? I was down this morning at 6am
St. Catharines |
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| It's been down since 1:30am.
It went down yesterday (21st) around 2am too.
Figured it was maintenance, since they never advise anyone ahead of time.
Now I'm thinking it must have been "one of their partners" again. |
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| reply to x01
Down in niagara this morning |
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Reviews:
·ikTel Networks
| reply to y2kfire
said by y2kfire:It's been down since 1:30am.
It went down yesterday (21st) around 2am too.
Figured it was maintenance, since they never advise anyone ahead of time.
Now I'm thinking it must have been "one of their partners" again.
Unfortunately that's always the case, as mentioned elsewhere. They never communicate with their customers. It really is too bad that they haven't got a clue what customer service is about.
At least the internet is up now. |
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 Jen
@cogentco.com | reply to x01
has been down and up over the past 4 days for me (St Kitts) around 1am on a daily basis and stays down for hours at a time. It's really frustrating cause night is the only time I can work now because of the noise from all the massive construction for the new hockey arena. I'm gonna pull my hair out cause I won't be able to pay my rent!!!!!! |
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| That really sucks. I had that blip where it went down for a little bit, but other than that it's been good. Have you looked at other ISP's? ikTel may not be for you. |
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| said by Jen :has been down and up over the past 4 days for me (St Kitts) around 1am on a daily basis and stays down for hours at a time.
Strange thing to say.
Anyhow, why not drop off a complaint to the CCTS about non-functioning services that you pay for? It's free for you. Maybe this will force the owner of iktel to actually look at your situation and maybe fix it (if he can be bothered to). Or supply you with a refund for non-functioning services.
»www.ccts-cprst.ca/
Or, do nothing. |
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| reply to iamdrumming
I think ikTel wouldn't be for anyone if their services go down daily for hours at a time. |
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Reviews:
·ikTel Networks
| said by got_milk:I think ikTel wouldn't be for anyone if their services go down daily for hours at a time. Unlike the other poster, my service hasn't gone down daily, for hours at a time. As I said, if you are indeed experiencing daily outages with ikTel, then there are obviously better options out there. No need to stick around. I know I would be gone if my internet was going down daily. |
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