Gone Premium Member join:2011-01-24 Fort Erie, ON |
Gone to hm
Premium Member
2013-Jun-2 6:16 pm
to hm
Re: ikTel Networks - Niagara ISPIt's BS. That much is so obvious that it's not even funny. |
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Lol of course it is bit getting the chance to make Alan squirm makes spreading the story worth it |
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hm @videotron.ca |
hm to Gone
Anon
2013-Jun-2 8:22 pm
to Gone
said by Gone:It's BS. That much is so obvious that it's not even funny. Their reputation that will go down in flames due to this single factor being reported by them here and on their site. *If* this is all BS, they will be in the category of Cable-Gator that all will see here. Again, someone should be posting this to Geist. |
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to FiagaraNalls
I wouldn't get too excited in alerting the warez community based on what Alan the Phantom cited as the reason for this outage.
It's more than likely they got tired of paying Cogeco their TPIA fees after the CRTC adjustment. |
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Gone Premium Member join:2011-01-24 Fort Erie, ON |
Gone
Premium Member
2013-Jun-2 9:47 pm
said by coaxguy:It's more than likely they got tired of paying Cogeco their TPIA fees after the CRTC adjustment. This was *exactly* what I was thinking when this all went down. They simply didn't pay their interconnect bill. |
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to hm
At least it was a nice weekend! |
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sperelthegoo |
to hm
I'm legitimately curious how many customers they have left, it can't be many |
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loyd join:2012-09-24 Toronto, ON |
loyd to hm
Member
2013-Jun-2 11:02 pm
to hm
It was not because of Hulu, Hulu started blocking IKTEL American IPs few months back. I even had Hulu+ at that point registered with my US address. They apologized and refunded rest of the subscription (which makes me think, they did not refund in full, so they accepted already spent subscription and technically sold me the content against their licensed mandate |
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SRidge
Anon
2013-Jun-3 8:12 am
Finally ... renewed my ip this morning and back online |
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loyd join:2012-09-24 Toronto, ON |
loyd
Member
2013-Jun-3 9:43 am
Still not working here.
Just placed DSL Standard order to Start.ca
I was a fan of IKTEL, but after 2yrs with them, sometimes with clenched teeth, they did not learn anything. Bills come whenever, two major disruptions in 4 months and this one is over 66hrs by now. If there was anything to be done that required upstream support, the time was Friday afternoon, not today. It seems like IKTEL is run as side project on evenings and weekends when owner has time. |
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Gus to hm
Anon
2013-Jun-3 1:58 pm
to hm
ikTel has been using US IP addresses. So, the switch to Canadian IP addresses should solve the blockage problem. |
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loyd join:2012-09-24 Toronto, ON |
loyd
Member
2013-Jun-3 3:20 pm
I am back online. Exatly 3 days outage.
So what was all this about, anyone knows ? I don't believe the story about copyright infrigment related block anymore. |
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hm @videotron.ca |
hm to Gus
Anon
2013-Jun-3 6:35 pm
to Gus
said by Gus :ikTel has been using US IP addresses. So, the switch to Canadian IP addresses should solve the blockage problem. Has anyone contacted him to get more details on this "warez blockade"? Who? What? When? Where? Why? |
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said by hm :said by Gus :ikTel has been using US IP addresses. So, the switch to Canadian IP addresses should solve the blockage problem. Has anyone contacted him to get more details on this "warez blockade"? Who? What? When? Where? Why? He'll probably never tell. He barely even told us there was a problem |
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iamdrumming |
to FiagaraNalls
From the ikTel site:
ATTENTION!!! We are glad to inform you that we have successfully switched to ikTel's owns IP address space
As a result of this, we are now responsible for managing any internet abuse allegations coming through our ip space While not condoning internet abuse voilations, it will no longer be plausible to suffer the type of restriction we just experienced
We thank everyone for your patience and understanding!
If your internet is still not working at this time, please reset your cable modem. There is a reset button at the back of your cable modem Press and hold the reset tab with pointed object for about 20 seconds |
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outofluck
Anon
2013-Jun-4 9:15 am
can not connect to primary dns reset modem and router |
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outofluck |
outofluck
Anon
2013-Jun-7 11:59 am
so they plan on refunding 4 days back on your bill, no extra days for the inconvenience.
Pretty pathetic customer service |
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to FiagaraNalls
Are you getting a refund? I didn't see a mention of it anywhere. |
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WiFiIt's In The Air join:2002-06-06 NiagaraFalls |
WiFi
Member
2013-Jun-10 2:05 am
said by iamdrumming:Are you getting a refund? I didn't see a mention of it anywhere. Refund? BWAHAHAHAAHA!!!! |
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loyd join:2012-09-24 Toronto, ON |
to outofluck
said by outofluck :so they plan on refunding 4 days back on your bill, no extra days for the inconvenience.
Pretty pathetic customer service Not aware of any refund. This is not first major outage this year and after none of them they offered anything. For 3 day outage in 21st century I would expect a free month Btw. I am already with Start.ca so my visit here is more nostalgic than anything else. All of you hard-core types who linger with IKTEL, all power to you. I am way too weak to endure the abuse. |
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outofluck
Anon
2013-Jun-13 12:49 pm
no it was actually a very snarky email saying... its pretty simple the net was down for 4 days you will be refunded 4 days.
if you would like to cancel please let us know blah blah. CLASS ACT CUSTOMER CARE |
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red flagger
Anon
2013-Jun-13 1:12 pm
said by outofluck :no it was actually a very snarky email saying... its pretty simple the net was down for 4 days you will be refunded 4 days.
if you would like to cancel please let us know blah blah. CLASS ACT CUSTOMER CARE What do you want from him exactly? The 4 dollar refund plus a free month? If you are 4 days late paying him, will he ask you to give him a bonus amount too? Will you give him that bonus? Change ISP if you aren't happy. There is a bit of choice. I don't mean to be offensive, but you seem to be digging for a freebie like those red-flag bottom feeders. Want more reliability? Change ISP and pay more for it. Otherwise stay with this cheap up and down service and be happy knowing you are already saving money with them. |
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said by red flagger :said by outofluck :no it was actually a very snarky email saying... its pretty simple the net was down for 4 days you will be refunded 4 days.
if you would like to cancel please let us know blah blah. CLASS ACT CUSTOMER CARE What do you want from him exactly? The 4 dollar refund plus a free month? If you are 4 days late paying him, will he ask you to give him a bonus amount too? Will you give him that bonus? Change ISP if you aren't happy. There is a bit of choice. I don't mean to be offensive, but you seem to be digging for a freebie like those red-flag bottom feeders. Want more reliability? Change ISP and pay more for it. Otherwise stay with this cheap up and down service and be happy knowing you are already saving money with them. I totally agree. If you need a more reliable ISP, there are better options, although a bit more money. |
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