dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
1674
share rss forum feed


Biscuit1001

@myvzw.com

VOD error 462

Video On Demand is suddenly giving an odd error. After watching 3 shows on VOD/SyFy, which worked fine, any show I try to watch on HBO VOD will play for about 2 minutes, then give "account error (Code: 462)."

Any chance anyone knows what they could mean? We have an HBO subscription, I watch HBO OD all the time, and regular HBO channels are working.

Wave Broadband Digital TV
Auburn, CA


wave9167

join:2009-07-14
Rocklin, CA

Hi Biscuit,

A 462 error code indicates an issue with your HBO authorization on your settop box for VOD. You can call our technical support department at 866-WAVE-123 to have us resend down the HBO authorization to your box.



Biscuit1001

@myvzw.com

Hi wave916,

Thanks for the reply! The weird thing is, all the HBO channels work just fine. VOD is working again now (I guess after a certain amount of time it resets itself?), but if it happens again I'll call in.

Thanks again.