| VOD error 462 Video On Demand is suddenly giving an odd error. After watching 3 shows on VOD/SyFy, which worked fine, any show I try to watch on HBO VOD will play for about 2 minutes, then give "account error (Code: 462)."
Any chance anyone knows what they could mean? We have an HBO subscription, I watch HBO OD all the time, and regular HBO channels are working.
Wave Broadband Digital TV
Auburn, CA |
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| Hi Biscuit,
A 462 error code indicates an issue with your HBO authorization on your settop box for VOD. You can call our technical support department at 866-WAVE-123 to have us resend down the HBO authorization to your box. |
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| Hi wave916,
Thanks for the reply! The weird thing is, all the HBO channels work just fine. VOD is working again now (I guess after a certain amount of time it resets itself?), but if it happens again I'll call in.
Thanks again. |
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