As part of an endeavor to better assist customers, Windstream and Broadband Reports have created this forum where you may request assistance directly from Windstream's Customer Care team. This is a SECURE area for member-to-tech communication. BBR members with full read and post access may use the forum. ONLY approved Windstream techs are allowed access to this forum and will work to solve customer issues to the best of their ability. Questions about this forum should be directed to the forum moderator. NOTE: You may post 24 hours 7 days a week. HOURS OF ASSISTANCE: Windstream Techs are present and available Monday - Friday during the hours of 9:00 a.m. - 6:00 p.m. Eastern Standard Time.