said by openbox9:
I guess consumers should review their bills prior to paying them
As insinuated in the above quote, the nonsense on your bill is all your fault.
If you would just read your bill prior to paying it, everything on it would be fully/clearly explained.
Further, there wouldn't be any inappropriate/unethical charges at all - if only you would review your bill prior to paying it.
Any Goal that is Driven by Animosity, is Empowered through Deceit.