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chunk73
Premium
join:2002-02-22
Fairfield, CT

1 edit

Parents switched from AT&T Phone/DSL to OOL/OV

My parents just switched today to OOL/OV from their copper landline and DSL from AT&T. The install of OOL and OV went great and their number has ported over successfully with both inbound and outbound calls working.

I know with cell phones when you port a # the disconnect of the previous provider happens automatically. Does the same hold true for land lines with DSL, will my parents phone and DSL automatically be terminated without having to call AT&T?

Thanks

Ricanlegend

join:2011-05-18
Bronx, NY

Its always better to be safe and call and find out



Fiosman
Premium
join:2006-12-28
Allendale, NJ
kudos:3

reply to chunk73
You have to call to cancel otherwise you will get billed



easyed

join:2009-05-16

reply to chunk73
Believes you have to ring AT & T retention to cancel the account. Failure to do this will result in their continuing to bill you.



Harddrive
Proud American and Infidel since 1968.
Premium
join:2000-09-20
Phone Room
kudos:2

reply to chunk73
Comcast contacted AT&T and cancelled with them when I switched. It was an epic day when I took my money and business from AT&T.
--
Life is a funny thing. Death is even funnier as long as it doesn't happen to you.


chunk73
Premium
join:2002-02-22
Fairfield, CT

reply to chunk73
Ok, was at their house today and there is no dial tone at the NID. I assume the phone has been cut off, but i guess that doesnt mean the DSL is canceled. I guess AT&T could have dropped dial tone with DSL still being active on a dry pair. I guess it is worth a call to confirm.



Harddrive
Proud American and Infidel since 1968.
Premium
join:2000-09-20
Phone Room
kudos:2
Reviews:
·Comcast

believe me if the dial tone is gone at the telco's NID, then the DSL is shut off as well.
dry loop DSL doesn't get a regular telephone number (conventional area code and such). they would have had to completely install a new circuit with a new number.
--
"I am quite sure now that often, very often, in matters concerning religion and politics, a man's reasoning powers are not above the monkey's." - Mark Twain


chunk73
Premium
join:2002-02-22
Fairfield, CT

said by Harddrive:

believe me if the dial tone is gone at the telco's NID, then the DSL is shut off as well.
dry loop DSL doesn't get a regular telephone number (conventional area code and such). they would have had to completely install a new circuit with a new number.

Great! Thanks


MrFixitCT
pay it forward
Premium,VIP,ExMod 2001-06
join:2000-12-01
Charleston, SC

reply to chunk73
I'd still call to be sure..



Harddrive
Proud American and Infidel since 1968.
Premium
join:2000-09-20
Phone Room
kudos:2

^
if an AT&T employee tells you to still call, you need to.



David
Now accepting new patients
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:70

reply to chunk73
if you send me the number it was on I can look for a D order.



PeteC2
Got Mouse?
Premium,MVM
join:2002-01-20
Bristol, CT
kudos:5

I have never gone wrong following MrFixIt's advice on anything dsl...besides, if you call, it will take all the concern out of this. Personally, for me, knowing trumps guessing/hoping.
--
Deeds, not words


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