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Links: ·EL Forum FAQ ·EL Monitors ·NetworkStatus ·Earthlink Online
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earthstank

@comcast.net

June 23, 2011 Earthlink Mail Outage

Does anyone have any information on the Earthlink e-mail outage that started last Thursday, June 23, 2011? I have been getting the runaround from earthlink and e-mail still not up.


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18

I don't see anything listed on their outage page.




»support.earthlink.net/contact/outages.php


Earthstinked

@comcast.net

No, it isn't listed on their website. That is the point. The problems started last Thrusday, their website showed it had been resolved by Friday, but e-mail still didn't work, but when you call or live chat them they let you know (after getting the runaround) that their servers are still having problems. It is dishonest, in my view. They should just be honest and let everyone know things are still FUBAR over there so we don't waste time trying to fix a problem we have no control over.



Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18

said by Earthstinked :

No, it isn't listed on their website. That is the point. The problems started last Thrusday, their website showed it had been resolved by Friday, but e-mail still didn't work, but when you call or live chat them they let you know (after getting the runaround) that their servers are still having problems. It is dishonest, in my view. They should just be honest and let everyone know things are still FUBAR over there so we don't waste time trying to fix a problem we have no control over.

Are you using POP3 or Web Mail?

What do you mean by it doesn't work? Are you getting any error massages?

I've seen no issues at all with POP3 (don't use web mail except in a rare blue moon situation) and I do use the full 8 email accounts with my Earthlink DSL package, 4 being Legacy "email@Mindspring.com" addresses and 4 being after the Mindspring buyout "email@Earthlink.net"
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?


sbaipsys

@cogentco.com

I've been trying to trouble shoot DSL being down for two weeks now with Earthlink with no avail. Anyone having any luck?



Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18

What Brand and Model Number is on the Bottom Label of your DSL Modem?

What are the LEDs showing?

Have you tried the Modem out at the NID?


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