dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
296
share rss forum feed

Mr Matt

join:2008-01-29
Eustis, FL
kudos:1
Reviews:
·Millenicom
·Embarq Now Centu..
·Comcast
·CenturyLink

Does the customer pay to contest the first letter from ISP.

Does a customer have to pay the $35.00 fee to contest the first letter they receive if the incident was a blatant mistake. Say the ISP claims that files were downloaded while the customer was on vacation and their modem turned off. what happens if the matter was caused by an indifferent ISP employee misidentifying which customer the IP address was assigned to when the dirty deed was done. If the reported incident was a mistake the customer should receive triple damages or $105.00.

hottboiinnc
ME

join:2003-10-15
Cleveland, OH
they don't even need to pay actually. Why contest anything that doesn't mean shit?