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llunchboxx

@cox.net

Moto SB 5100 issue (report inside) :)

Well, I've been having connection issues for a few months now. Finally looked into it online and found out how to take a look at the Modem itself. After a restart, these were the errors I got.

2011-07-13 23:17:06 5-Warning B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID (EC=8)
2011-07-13 23:16:52 6-Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:00:54 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:42 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:00:39 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:35 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:35 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:18 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:18 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

I'm wondering, since any firmware updates would be automatically pushed by the ISP (thus it not being an issue fixable via update), if these errors have anything to do with connection drop every hour or so. Has the Modem gone bad? Or should I just give COX a call and have them run some tests?

Thank you in advance for your help.
-llunchboxx

daveinpoway
Premium
join:2006-07-03
Poway, CA
kudos:2

You might wish to post this in the Cox HSI forum (»Cox HSI).


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