So decided to try 2 separate devices and today installed cable modem Ubee U10Co35.32 DOCSIS 3.0 -
nope, it's bad - please advice:with Motorola Gateway I complained in this thread about wi-fi while for direct Ethernet cable connection it worked just fine - showing speed of 12 Mbps (for which I paying to Comcast) or often even more say 15 Mbps.
With the modem I picked up in Comcast store it's first, intermitten and second, much lower, that is during an hour:
- 10Mbps
- 8
- 3.5
- 7
- 12.5
- 4.5
- then 7 again
Most of the time - 7-8 MbpsSpoke with Comcast Support 3 times today - they re-set it from their end 2 times and suggested me to diconnect power and other cables and then connect again (did it 2 times today) -
results the same as above
As I still have my Motorola (did not ship it yet back to Amazon) I decided to see what happens if I connect Motorola Gateway with Ethernet cable (hoping that Comcast has this device registered and thus it will recognize it)
With Motorola Gateway direct connection (same coax and Ethernet cables - just diconnected them from Ubee modem) the results are the same as all last week:
- most of the time - 12.5 and much more rare a fluctuation such as say
- 12.5
- 12.0
- 9.5
- then 12.0 again
That is, close values and all close to 12!
*********
Is it a known issue for Ubee modems?So should I bring this Ubee modem back to Comcast and ask for another model? Which one should I ask for? Or it's just my luck and that specific device was bad while generally Ubee modems are good?
I could avoid
getting my $129 back from Amazon and use Motorola Gateway as modem only - as some one suggested earlier in this thread (as Comcast shipped Netgear N-1000 wi-fi router to me - to work with Ubee modem and I've already received it) but it's kind of too expensive
to have just cable modem for $129
Also, if I return Ubee back and thus stop monthly service fee of $7 they probably will ask me to bring back Netgear wi-fi router, too, so I would need to buy my own and thus add more $$ to those $129