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Links: ·EL Forum FAQ ·EL Monitors ·NetworkStatus ·Earthlink Online
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chiphxla

join:2011-07-01
Culver City, CA

[General] Earthlink DSL Los Angeles outage 7/17/11

Does anyone know what caused the Earthlink DSL outage yesterday (7/17) from about 9:30 a.m. until sometime in the afternoon? I called the support number but only got recordings saying the outage was widespread.


ojai42

@mindspring.com

The Earthlink outage (7/17/11) extended into Ojai in Ventura County. Same no answer on the day of the outage from Earthlink telephone support. Talked to Earthlink tech support today 7/18 (seemed like a technician in India or other out sourced location) and got some help getting my DSL modem back up and running. (Mostly involved resetting.) Couldn't get an answer for what caused the outage from the technician. I've had Earthlink since 1999 and this is my first major outage or problem.


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