|reply to Arne Bolen |
Re: As Mr. Reuter said, news is best when it's fresh.
F9's international rates for some popular destinations have increased by 40% recently, e.g., China was 1c/min, it became 1.4c/min. CWU has consistent less than 1c/min, CC is like 1.3c/min.
I tried to compare international rates of several providers, only F9 doesn't have A-Z table.
F9 customers recently complained about without rate table.
Providers with A-Z tables have more transparent rates and are less likely to have problems F9 had.
As you said, rates are not the only factor for customers to select providers.
I currently have much more reputable providers with lower cost.
Re: Revenge rating.
Nitzan was nice enough to let it slide and loose $100 on you. Why you continue to blast Future Nine over $15 is incomprehensible. As a business user, you should have downgraded to per minute and start paying for your high usage, or canceled. $15 is about 1500 minutes, which roughly equates your overage - fair enough. Unless you're really hurting, $15 in a business is pocket change. This is really nothing to be raising a big stink about, it's time to move on.
It's not about money, it's about how a business conduct it's business and deal with customers.
You have read enough posts to know how other providers deal with similar situations.
F9 has neither admitted any wrong doing or made corrections after it happened.
It's every member's responsibility to let customers know providers, good or bad.