| Beware... Clearwire is a JOKE...!! I was once a loyal Clearwire member. In the early days we had great reception and was at a great price. But now the company has fallen behind in their technological prowess. The company has expanded its call centers around the globe and customer service has greatly depreciated with the worst center located in the Philippines. I was on the phone for over an hour trying to fix issues with my account.
Clearwire also had the nerve to take additional monies off of my credit card without informing me ! I would have have never known about the extra charges, had not my account had a cellphone alert on it.
Finally a customer care center rep, located in Texas told me that Clearwire had put a bandwidth restriction on my service, without me knowing of course. It was only when I threatened to go to my states attorney general's office that some things were fixed. I still have problems with my modem constantly re-setting and lower speeds than most DSL providers.  |
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| As of 45mins ago, I was just told Clearwire has placed a bandwidth restriction on my account. I've been a customer of clearwire since Feb 2007. I have had the same kind of comp usage since Dec 2010. My services are next to none. Is this legal? |
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| I too was told last night that my area is now restricted?? But my money is sure not for them to take every month? You would think a company would email you and inform you of this matter. I even asked the foreign customer service people if they are going out of business. It sure seems like it. |
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