 NormanSPremium,MVM join:2001-02-14 San Jose, CA kudos:6 Reviews:
·SONIC.NET
·Pacific Bell - SBC
| reply to CylonRed
Re: Is the megapath transition the final nail in the coffin? said by CylonRed:ILECs WANT CLECs on the slower technology - it only makes the ILEC more attractive to get high speed internet and the CLEcs unattractive. Meanwhile some ILECs will try and get the most of copper - ADSL2+ but they do not have to do anything about letting CLECs offer the same service on the ILEC lines - that just erodes the ILECs power. Copper is only open for older technology - we are talking about wanting NEWER technology - not older. My new ISP operates their DSLAM out of an ILEC CO. They do not use the ILEC hardware, though; they have their own DSLAM in the CO. Over the same copper to the premises. Where the ILEC only allowed 3.0 mb/s ADSL services, the CLEC is offering their ADSL2+ service, and no artificially capped tiers. So I am currently seeing ~4800 mb/s, where I used to see only ~2400 mb/s.
My ISP is also deploying fiber; though my city appears to be 17th on their project list. -- Norman ~Oh Lord, why have you come ~To Konnyu, with the Lion and the Drum |
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 | If I may ask, who is your ISP? |
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 NormanSPremium,MVM join:2001-02-14 San Jose, CA kudos:6 | Sonic.net, LLC. |
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 | reply to JonW I have 50/10 cable Internet. A lot of sites are throttled down to between 10 to 25mbps speeds. As a side note, I knew Speakeasy as we knew it was gone when the cool hold music went away. SE used to have the best hold music anywhere. I discovered an artist or two while waiting on hold years ago, on the rare occasion that actually happened. |
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 | reply to deploylinux Did anyone else get an invitation to take a Megapath customer satisfaction survey? I did...and didn't hold back on the feedback. Not that I expect it will do any good. |
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 JonW join:2002-08-13 Herndon, VA | I'm not sure, I don't reply to surveys because I haven't seen one that doesn't waste my time.
If I had, I wouldn't have reamed them. I think they're doing ok considering the shakeup they're going through, and the last time I had a connectivity problem, if anything their customer service rep was too aggressive in checking to see if my connection had come back up.
The only thing that concerned me is he implied that if the problem wasn't on their end, that I'd have to contact Verizon to get it fixed, and in the past SpeakEasy was very good at figuring out where a problem was at and getting Covad or Verizon to do something about it - assuming they couldn't handle it directly.
The reason I dropped my DSL service is strictly because they're unable/unwilling to compete in the residential broadband market. Other companies have reduced price and increased performance, but CoMegaEasy has been unable to do so. Their previous advantages in networking/support/reliability/policies have been marginalized.
They have some unique problems and challenges, and I wish them luck. |
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