kenw102 Premium Member join:2009-05-16 Reading, PA |
kenw102
Premium Member
2011-Jul-30 12:45 am
[speed/latency] optimization capI have Verizon HSI. I am about 3 miles from the CO. I had the 4-7 Mbps plan but was experiencing loss of internet connection, sometimes 3 or more times a day. The tech switched my facilities twice and told me that there was no way I would even get 4 Mbps at my location. After fighting with the Verizon business office over the terms of my contract, they finally switched me to the 1-3 Mbps plan. I was getting between 2-3 Mbps on the 4-7 plan, but I am only able to get 1.5 Mbps on the new plan. Is it possible that I have been "optimized" at that speed? If so, how do I go about having the optimization cap removed or raised? |
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Smith6612 MVM join:2008-02-01 North Tonawanda, NY |
Could you provide your modem's Transceiver Statistics? If you don't know how to obtain them, tell us which modem you are using. |
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kenw102 Premium Member join:2009-05-16 Reading, PA |
kenw102
Premium Member
2011-Aug-4 6:32 pm
Thanks for getting back to me.
I am using a Westell 7500 router/modem in bridged mode. That is why it took me a bit to get the Transceiver Statistics -- I can't communicate with the router when it is bridged.
Here they are:
Transceiver Revision A2pB020b3.d20h Vendor ID Code 4D54 Line Mode ADSL_G.dmt Data Path INTERLEAVED
Transceiver Information Down Stream Path Up Stream Path DSL Speed (Kbits/Sec) 1792 448 Margin (dB) 7.3 11.0 Line Attenuation (dB) 59.0 31.5 Transmit Power (dBm) 17.3 11.9
Thanks for your help.
- Ken |
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they moved you down to the 1.5 meg connection the numbers look like you CAN'T support more unless there is some line tweeking that can be done.
However it looks like your kinda far out from the equipment or office
sorry i dont work PA or id try and help you more.
ALSO why run a 7500 in bridged mode its already a wireless modem? |
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said by chrisk19938:they moved you down to the 1.5 meg connection the numbers look like you CAN'T support more unless there is some line tweeking that can be done.
However it looks like your kinda far out from the equipment or office
sorry i dont work PA or id try and help you more.
ALSO why run a 7500 in bridged mode its already a wireless modem? The 7500 isn't a very good wireless router. |
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kenw102 Premium Member join:2009-05-16 Reading, PA |
to chrisk19938
I have a Linksys E3000 that has a much stronger radio signal than the Westell. Also, the E3000 is a simultaneous dual-band router. Finally, it has guest access so I don't have to keep adding friggin' MAC addresses to my filter every time someone shows up at the house with a wireless device. |
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kenw102 |
to game1611
You got that right. |
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zefie join:2007-07-18 Hudson, NY |
to kenw102
Even if you could get more you never will. Even if your line gets fixed and your stats double, you will not get faster speeds. I have been down this road. I posted this many times but had a stable sync at 2.7mbit/512k interleaved, but they decided that due to a number in a database, all i get is 1.5m/384k fast. They overrode their very own line optimizer to downgrade me. I had signal similar to yours (but a little better), but a tech came out and tweaked the line at the pole and took my line off a tap (or something like that, he said he "dedicated it"), so my signal went up about 5db. An MLT showed this lowered the loop length by nearly a mile. VZ Direct tells me that unless I can convince the CO and engineering dept to update this loop length in the database, that I will never be upgraded. They also refuse to just let the optimizer give me what it gave me before, insisting that i must be locked down to 1.5/384. They even admitted this. Verizon is all about the shareholders. Don't expect customer service, they obviously can't even treat their employees right, nevermind customers. The last MLT that Verizon ran at my request reported a 14,100 loop length, and Max Attainable Rate of 5200/704. They won't even give me 3360/448, stating I need to be under 11,000 feet. They operate based on the loop length in their system, NOT real time signal strengths. This is what I had before the tech tweaked the line: » files.persona.cc/zefie/m ··· 6-17.pngThis is what I had from the optimizer: » files.persona.cc/zefie/m ··· 7-07.pngThis is what I have now, and they refuse to change it: » files.persona.cc/zefie/m ··· 7-25.pngGood luck though. |
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kenw102 Premium Member join:2009-05-16 Reading, PA |
to Smith6612
Thanks for getting back to me.
I am using a Westell 7500 router/modem in bridged mode. That is why it took me a bit to get the Transceiver Statistics -- I can't communicate with the router when it is bridged.
Here they are:
Transceiver Revision A2pB020b3.d20h Vendor ID Code 4D54 Line Mode ADSL_G.dmt Data Path INTERLEAVED
Transceiver Information Down Stream Path Up Stream Path DSL Speed (Kbits/Sec) 1792 448 Margin (dB) 7.3 11.0 Line Attenuation (dB) 59.0 31.5 Transmit Power (dBm) 17.3 11.9
Thanks for your help.
- Ken |
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Jodokast96Stupid people piss me off. Premium Member join:2005-11-23 NJ |
to zefie
Zefie, given what you have now, I don't blame them for not giving you more. Your Margin has only improved 1db on the down side, and 3db on the up side, with only a 4db decrease in Attenuation.
Ken, you are in nearly the same boat, but a bit worse. You are quite lucky to be getting a a stable connection with those speeds as it is, and have no room to squeeze out any more. |
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zefie join:2007-07-18 Hudson, NY |
zefie
Member
2011-Aug-14 6:27 pm
Thats on fast. On interleave I had nearly the same stats at 2.7 |
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Jodokast96Stupid people piss me off. Premium Member join:2005-11-23 NJ |
And I'd take Fastpath over Interleave any day. |
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zefie join:2007-07-18 Hudson, NY |
zefie
Member
2011-Aug-14 8:01 pm
well you are lucky because it seems you cant get interleave back, or I cant. for me I'd rather have the speed. I am used to cable anyway so the extra latency isn't a big deal so long as I had the throughput. |
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said by zefie:well you are lucky because it seems you cant get interleave back, or I cant. for me I'd rather have the speed. I am used to cable anyway so the extra latency isn't a big deal so long as I had the throughput. You get high ping on cable networks? I can get 5-6 ping from twc here in nyc. |
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zefie join:2007-07-18 Hudson, NY |
zefie
Member
2011-Aug-21 3:54 am
oversold local cable isp yes, was 20ms to headend, 40ms to first hop outside their hops. Anyway, back to VZ, I was doing some ping tests. This is why FAST is useless to me, because low latency is useless if the straw is as thin as a coffee stirrer. (Ping'd IP is gateway (aka DSLAM)) Here is me just surfing to this thread: » pastebin.com/pR1Cim7rAnd have mercy if I'm actually downloading a file: (WoW Patcher running in this test): » pastebin.com/6H938Wb9 |
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