Lately I've been experiencing some strange lag spikes and I tried the normal routine of resetting my modem and restarting my computer, but it doesn't seem to help. I accessed the speedstream management page and noticed that there were 196 pdu counter drops and 12 errors received on Rx, I've never seen that many before on my management page. The Signal to noise ratio is the normal 20-21 and hasn't changed.
We apologize for the trouble that you are experiencing with your service. If you would like us to investigate, please send us a PM with the phone number your DSL service is under. We will take a look and be in touch. Andreyis Senior Technical Specialist Broadband Tier 2 Support