|reply to Dissatisfied |
Re: Awful Customer Service
HORRIBLE!!!!!! I called to get a QUOTE nothing more! Next thing I know I have a modem sent to me. I called the rep and they said it was sent by mistake and to send it back, which I did the same day. They said there would be no more problems. Few days later their tech installed service! None of this was authorized!! Keep getting the run around from everyone we talk to... call this number- then let me transfer you. No one helps! Emailed them and they said to call the same number we have been this whole time. Customer service does not exist at Qwest!