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Beermage

@rogers.com
reply to l8er

Re: Rogers Upstream Bonding

There's 6 different Extreme packages currently being offered

Package: Extreme
Price: $61.99
D/L: 28 Mbps
U/L: 1 Mbps
Allowance: 120 GB
Code: WD3E
Overage: $1.50 per GB

Package: Extreme with HU
Price: $61.99
D/L: 28 Mbps
U/L: 3 Mbps
Allowance: 120 GB
Code: WHUJ
Overage: $1.50 per GB

Package: Extreme with 20 GB UA
Price: $66.99
D/L: 28 Mbps
U/L: 1 Mbps
Allowance: 140 GB
Code: WUAO
Overage: $1.50 per GB

Package: Extreme with HU and 20 GB UA
Price: $66.99
D/L: 28 Mbps
U/L: 3 Mbps
Allowance: 140 GB
Code: WUAS
Overage: $1.50 per GB

Package: Extreme with 80 GB UA
Price: $81.99
D/L: 28 Mbps
U/L: 1 Mbps
Allowance: 200 GB
Code: WUAG
Overage: $1.50 per GB

Package: Extreme with HU and 80 GB UA
Price: $81.99
D/L: 28 Mbps
U/L: 3 Mbps
Allowance: 200 GB
Code: WUAT
Overage: $1.50 per GB


Ree

join:2007-04-29
h0h0h0
kudos:1
reply to Sanek

GuildWars2 just prompted me to re-authenticate my IP address, so I thought "hmm I wonder if I finally have bonding", and lo and behold I do have 8x4 in northern Brantford!

I don't really expect higher speeds to be available the morning after the bonding kicked in, but when I do try, is WHUI still the code I should be quoting for Ultimate?


yyzlhr

join:2012-09-03
Scarborough, ON
kudos:2

said by Ree:

GuildWars2 just prompted me to re-authenticate my IP address, so I thought "hmm I wonder if I finally have bonding", and lo and behold I do have 8x4 in northern Brantford!

I don't really expect higher speeds to be available the morning after the bonding kicked in, but when I do try, is WHUI still the code I should be quoting for Ultimate?

Product codes have not changed.


iFly55

join:2010-01-19
canada
reply to Sanek

i've called Rogers yesterday and today, and they're telling me i have to upgrade to 150/10 to get the faster upload speeds

can anyone here confirm that i can still just upgrade from 75/2 to 75/10?

I don't want to pay +$25 for 150 download

is there another number i can contact other than 1-888-ROGERS1?
--
All hail Conservative Overlords!


technocar2

join:2009-05-29
Brampton, ON
kudos:2

said by iFly55:

i've called Rogers yesterday and today, and they're telling me i have to upgrade to 150/10 to get the faster upload speeds

can anyone here confirm that i can still just upgrade from 75/2 to 75/10?

I don't want to pay +$25 for 150 download

is there another number i can contact other than 1-888-ROGERS1?

Try the on-line chat.


iFly55

join:2010-01-19
canada

said by technocar2:

said by iFly55:

i've called Rogers yesterday and today, and they're telling me i have to upgrade to 150/10 to get the faster upload speeds

can anyone here confirm that i can still just upgrade from 75/2 to 75/10?

I don't want to pay +$25 for 150 download

is there another number i can contact other than 1-888-ROGERS1?

Try the on-line chat.

the people in the online chat can't change my acct status and they also advised I had to upgrade to this 150/10 for $124

Do I have any other options to just upgrade the upload?
--
All hail Conservative Overlords!

yyzlhr

join:2012-09-03
Scarborough, ON
kudos:2

You just have to keep trying until you get a knowledgeable rep.



Jhero
Premium
join:2003-10-10
Ottawa, ON
reply to Sanek

Apparently, Ottawa is still in the dark? Not available in my area yet


technocar2

join:2009-05-29
Brampton, ON
kudos:2
reply to iFly55

said by iFly55:

said by technocar2:

said by iFly55:

i've called Rogers yesterday and today, and they're telling me i have to upgrade to 150/10 to get the faster upload speeds

can anyone here confirm that i can still just upgrade from 75/2 to 75/10?

I don't want to pay +$25 for 150 download

is there another number i can contact other than 1-888-ROGERS1?

Try the on-line chat.

the people in the online chat can't change my acct status and they also advised I had to upgrade to this 150/10 for $124

Do I have any other options to just upgrade the upload?

The online chat is the best method. Did they get you to fill out the form? They use that to verify your account, if something is wrong on that form then they can't even view your account. I did it online as well. I'd try a couple more times.


iFly55

join:2010-01-19
canada
reply to Sanek

Online chat kept transferring me to other representatives, and the chat window would freeze

third time really was the charm, initially i got two female CSR over the phone who were going on about my usage and were confusing bandwidth for my upload speed

today i got a knowledgeable male CSR who just changed my account to include the higher upload speed



--
All hail Conservative Overlords!

technocar2

join:2009-05-29
Brampton, ON
kudos:2

said by iFly55:

Online chat kept transferring me to other representatives, and the chat window would freeze

third time really was the charm, initially i got two female CSR over the phone who were going on about my usage and were confusing bandwidth for my upload speed

today i got a knowledgeable male CSR who just changed my account to include the higher upload speed

Nice... but I detect a bottleneck somewhere, upgraded areas should easily get ~300mbps of speedboost which should average out to 250mbps on speedtest.

JAC70

join:2008-10-20
canada
reply to Beermage

said by Beermage :

There's 6 different Extreme packages currently being offered

Package: Extreme
Price: $61.99
D/L: 28 Mbps
U/L: 1 Mbps
Allowance: 120 GB
Code: WD3E
Overage: $1.50 per GB

Package: Extreme with HU
Price: $61.99
D/L: 28 Mbps
U/L: 3 Mbps
Allowance: 120 GB
Code: WHUJ
Overage: $1.50 per GB

Package: Extreme with 20 GB UA
Price: $66.99
D/L: 28 Mbps
U/L: 1 Mbps
Allowance: 140 GB
Code: WUAO
Overage: $1.50 per GB

Package: Extreme with HU and 20 GB UA
Price: $66.99
D/L: 28 Mbps
U/L: 3 Mbps
Allowance: 140 GB
Code: WUAS
Overage: $1.50 per GB

Package: Extreme with 80 GB UA
Price: $81.99
D/L: 28 Mbps
U/L: 1 Mbps
Allowance: 200 GB
Code: WUAG
Overage: $1.50 per GB

Package: Extreme with HU and 80 GB UA
Price: $81.99
D/L: 28 Mbps
U/L: 3 Mbps
Allowance: 200 GB
Code: WUAT
Overage: $1.50 per GB

Do you happen to have the New Ultimate 150/10 product code that will work with a Cisco 3825 instead of the Hitron?