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PX Eliezer70
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
reply to mau108

Re: Outbound calls show number as 15142285030

This has always been the case with Voip.MS, and they have been very upfront about it.

For calls in Canada, their Premium rates are pretty good, and their Value rates are truly good.

So there are always tradeoffs---yes, on their Value carriers, there may be CID issues.

said by mau108:

Why would I pay a premium for the premium service when I can get unlimited services for as little as 10 bucks a month that guarantee my caller ID will be displayed on every call I make out.

Who is that? I'd be quite curious as to which provider (that operates in Canada) has good quality, guaranteed CID, and unlimited calling for "as little as 10 bucks a month".

I just can't think of any.

And what about all the Voip.MS features?


mau108
Mau
Premium
join:2001-10-07
Thornhill, ON
Reviews:
·TekSavvy Cable
said by PX Eliezer70:

This has always been the case with Voip.MS, and they have been very upfront about it.

For calls in Canada, their Premium rates are pretty good, and their Value rates are truly good.

So there are always tradeoffs---yes, on their Value carriers, there may be CID issues.

said by mau108:

Why would I pay a premium for the premium service when I can get unlimited services for as little as 10 bucks a month that guarantee my caller ID will be displayed on every call I make out.

Who is that? I'd be quite curious as to which provider (that operates in Canada) has good quality, guaranteed CID, and unlimited calling for "as little as 10 bucks a month".

I just can't think of any.

And what about all the Voip.MS features?

Sun Sonic

»www.sunsonic.ca/residential-phone.html

My uncle uses it as his home phone replacement and it's perfect in every way.

Ok so what has changed in voip.ms since March that has caused this ?

This is how much I'm currently using since August 1 - 15. This is with the incoming minutes for 4.95 from Voip.ms

Calls: 328 | Duration: 30:42:02 | Total: $3.9944373

Also there is freephoneline.ca

PX Eliezer70
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms

1 recommendation

said by mau108:

Sun Sonic....

....Also there is freephoneline.ca

Neither of those companies has the advanced features of Voip.MS, nor the backup and support.

And you are absolutely wrong on the money issues:

a) The SunSonic plan that you mentioned at $ 9.99 a month requires a year's payment, otherwise it is $ 14.99 a month.

AND THAT [SUNSONIC] PLAN IS FOR LOCAL CALLS ONLY----
NON-LOCAL CALLS ARE EXTRA!

b) Freephoneline.ca requires $ 50 for your SIP credentials, and furthermore there are many Canadian destinations that are NOT callable for free.

But do as you will....

Dee Bee
Premium
join:2005-05-08
North York, ON

2 edits
reply to mau108
I use Voip.ms on premium and have never had a problem with caller id.
Why not switch to premium for a week or two and see if that fixes the problem.
Voip.ms has always said that caller id on value routing cannot be guaranteed.
Also, since you're using so few minutes per month I don't see why premium would be a burden.
You know companies have to make some money to stay in business. I'm sure you don't work for free...do you?
If you are annoyed at the extra expense then there are alot of other voip providers.

PX Eliezer70
Premium
join:2008-08-09
Hutt River
kudos:13
1+

Even at the so-called Premium price, Voip.MS is a very good value.

Especially compared to Bell and so forth!


BigBlarg

join:2008-02-10
Longueuil, QC
kudos:1
reply to Dee Bee
Sorry but we've already been told that premium should fix the problem. So you two don't help us at all here.

I'm quite sure the number 1-514-228-5030 belongs to Videotron and I'm still waiting for an answer from may108 to confirm this and call Videotron to see if they can do something about it.

Also, I understand "Value" may have some problems from time to time, and I accept it. But when >75% of the calls to my cellphone don't work properly, it's because there is a real problem somewhere and it must be fixed.

said by Dee Bee:

You know companies have to make some money to stay in business. I'm sure you don't work for free...do you?

Thank you for that very helpfull post.

You know, if VoIP.ms couldn't get enough money with "Value", the wouldn't offer it or they would raise the price.

PX Eliezer70
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
said by BigBlarg:

I'm quite sure the number 1-514-228-5030 belongs to Videotron and I'm still waiting for an answer from may108 to confirm this and call Videotron to see if they can do something about it.

That specific number belongs to MTS Allstream.

-------------------------------------

You guys seem to feel the Value service is worthless because of this one issue.

What you don't seem to grasp is that a lot of customers don't care about this specific issue, and are appreciative of the very cheap rates.


BigBlarg

join:2008-02-10
Longueuil, QC
kudos:1

2 edits
You know, I do appreciate VoIP.ms. I haven't said anything bad about them.

What I don't like is you and Dee Bee who says something along the lines of "shut up and be happy to pay less".

My feeling is that if it would have happened once or twice, OK, blame it on value routing. But it happened much more than that and it worked perfectly before. Something, somewhere, changed and is not working properly anymore. Maybe it's VoIP.ms who changed some stuff to keep the cost low, I don't know. If it's something along those line, then fine. I would understand why value is not what I want.

In other words, I want to know why I have to use premium now if it worked before on value?

AVonGauss
Premium
join:2007-11-01
Boynton Beach, FL
reply to BigBlarg
said by BigBlarg:

Also, I understand "Value" may have some problems from time to time, and I accept it. But when >75% of the calls to my cellphone don't work properly, it's because there is a real problem somewhere and it must be fixed.

That assumption is incorrect, your call while using the "value" provider is working exactly as promised. Just because it did work the way you would like for a while does not mean something is broke now and/or needs to be fixed. A different provider could be used to handle that route now or that provider may have changed around some equipment for what ever reason.

said by BigBlarg:

In other words, I want to know why I have to use premium now if it worked before on value?

Unless you're calling yourself a lot, what makes you think it was always "working" before? Not to pick on you, but your posts make it sound like you're wanting VOIP.ms to "fix" something. What that's really asking is for them to support a service level on the value routing that they clearly state is not supported.