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NH System - 10/1 price increase

While rate increases are never welcome, they are necessary in order to ensure that relied-on services like Phone and Internet perform at the highest levels. The rate changes recognize that the costs of maintaining and servicing Phone and Internet equipment continue to increase. The rate changes also support infrastructure and platform improvements, supporting hardware and software, and ongoing firmware updates that continually improve the quality of the service we provide.

Additionally, MetroCast is preparing to release a new Wireless eMTA in the weeks ahead. This will allow you to have one piece of equipment that will provide all three services (High Speed Internet, Digital Phone, and Wireless Home Networking). This product will be available October 1, 2011. Please mark your calendar and call customer service at 800.952.1001 to get this new product in October.

Thank you for your feedback and thank you for being a MetroCast customer.

MetroCast

reply to icedcorn
Will this wonderful new eMTA support DOCSIS 3.0?

I emailed the regular customer support and was told they don't know if it's a DOCSIS 3.0 modem.

If it's an ARRIS eMTA, I believe most of their recent products support Docsis 3.0.

If for $8 a month you'll give me a wireless Docsis 3.0 modem and it has dual band, that would be a pretty good deal!

reply to billh491
Yes, the MetroCast Wireless eMTA at $8.00 per month will support DOCSIS 3.0. Each of our wireless devices supports D3.0.
Please reach out for this product upgrade that will be available October 1, 2011.

Again, thank you for choosing MetroCast.

MetroCast

reply to icedcorn
Yes, the MetroCast Wireless eMTA at $8.00 per month will support DOCSIS 3.0. Each of our wireless devices supports D3.0.
Please reach out for this product upgrade that will be available October 1, 2011.

Again, thank you for choosing MetroCast.

MetroCast

Who would I reach out to?
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Spring at last

Please call customer service at 800.952.1001 to schedule the product upgrade. You can likely call as early as September 15th to begin scheduling for October 1st deployment.

Thank you,
MetroCast

reply to icedcorn
Ok so can I get a DOCSIS 3.0 eMTA with out the wireless I have a very nice gigabit router with a 3 antenna N WIFI that I paid over 100 bucks for so I do not need the wifi.

I don't believe so. The were only looking at Wireless D3 eMTAs, and that is because the wireless modems are all D3. For something like that, it would be easier to run a regular eMTA running only phone, and then getting an SB6120/6121 as well (and cheaper if you buy the D3 modem as there shouldn't be the rental fee).
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Dream as if you'll live forever, live as if you'll die today.

Disclaimer: These are MY comments, my employer cant be held responsible.

reply to icedcorn
I swapped out my Metrocast-owned modem with a brand new 6120. They happened to be on sale at Amazon last week, so I snagged one. I've got 4 channel bonded downstream, but still only a single channel of upstream...

Now I just need Metrocast to offer a super premium tier package that will actually make use of D3. If anyone from Metrocast or Harron is listening, I'd gladly pay more money each month in exchange for more bandwidth. I could buy two 20mbit connections, but bonding them is a pain in the ass... Why not let me buy a single 40mbit one?!

Bonding them isn't to bad. I used to do it with a linux router (started on WRT54G, moved to WRT54GS, then moved to a decommissioned laptop.)

reply to icedcorn
Yeah, but writing iptables firewalls is something I do at work, so when I get home the last thing I want to do is start right up again.

reply to jcantara