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Mr Matt

join:2008-01-29
Eustis, FL
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Don't forget the LD Crap Charges the $2.00 fee will trigger!

AT&T really knows how to screw a customer! Before ILEC's were allowed to offer LD service I used AT&T LD service. One day my bill increased by about $4.00 per month. When I asked AT&T why the increase, I was advised that AT&T had started to charge an in state connection fee of $3.40, in addition to the $12.00 fees I was already paying AT&T for a $0.07 per minute rate. Their excuse for the charge was so they could maintain the $0.07 per minute rate for intrastate as well as interstate LD. I was charged about $0.60 in crap charges over the in state connection fee. When I complained that I almost never made an in state call they said if I did not like their rates to go somewhere else. At the time I used BellSouth for Intra-LATA calls so AT&T did not have to pay the premium for local long distance.

With the minimum $2.00 fee, customers will be charged that fee, plus the crap charges associated with the first minute of a LD Call. When BellSouth was allowed to sell LD I switched to their $0.18 per minute LD service which included no additional charges. That remained in effect for about a year. About a year later I sent a FAX that lasted one minute. I got was billed about $4.00 for the call. Why, they charged $0.18 for the call and an additional $3.82 in crap charges.

The $2.00 minimum fee will wind up costing the customer $5.00 after crap charges are added.

AT&T is taking advantage of the fact that our Fascist Supreme Court has prohibited class action suites against corporations that require binding arbitration to settle disputes in their contracts so consumers have no power against such abuse.


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said by Mr Matt:

AT&T is taking advantage of the fact that our Fascist Supreme Court has prohibited class action suites against corporations that require binding arbitration to settle disputes in their contracts so consumers have no power against such abuse.

The simple, but impossible to sell, solution is for *the people* to stand up and make it clear to the people they vote for who they are supposed to be representing. If the electorate would pull its head out of the sand and actually *participate*, corporations and banks would be smacked-down right and left, with Congress passing laws that keep them from screwing the consumer.

I have said for decades: The only thing a politician fears more than pissing off a huge donor is a pissed-off and engaged constituency that won't vote for him no matter how much money he raises.
--
"Dance like the photo isn't being tagged; love like you've never been unfriended; and tweet like nobody is following."

samwyse

join:2005-09-13
Saint Louis, MO

reply to Mr Matt

said by Mr Matt:

AT&T is taking advantage of the fact that our Fascist Supreme Court has prohibited class action suites against corporations that require binding arbitration to settle disputes in their contracts so consumers have no power against such abuse.

You may want to call Bursor & Fisher. While it's mostly with the aim of blocking the merger, they are filing thousands of arbitration claims with AT&T. Maybe they will set up a process for this.

AT&T is in a jam of its own making here. The AT&T agreement was designed to suck virtually any type of consumer litigation into arbitration and Bursor said he’s merely taking advantage of those terms. The agreement ostensibly covers “any aspect of the relationship between us” and Bursor says that includes claims the pending merger will result in higher prices for cellular service. »www.forbes.com/sites/danielfishe···t-cases/


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