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MAC ID Verification of used modem?

Is there any simple way to verify, on-line, if the MAC ID number of a used Clear modem will authenticate through Clear's system before actually buying it from an individual on eBay or on Craigslist?

I thought that this would have been as simple as contacting Clear's tech support and giving them the number. However, when I tried to do this through their "Online Chat" thing from their webpage, I was treated very rudely and was disconnected by the little twerp with whom I was talking.

Is this typical of Clear's customer support? If that's the case, I'll just stay with Xanadoo.


Kansas City
You can authenticate a Clear device online. SERVICE PLANS>Select your plan>Check Availability>Select Month-to-month>Select device you already own, enter MAC ID of the device you want to buy > Validate.

If the device has been put into service before don't buy it. I was never able to get Clear to start service on an used device.
If the device will Validate then order service online. When I ordered service by phone they entered a lot of information for my account inaccurately, it took several phone calls to get the account right.
I would grade Clear customer service at D-, if you now have an usable internet service keep it.

reply to dwptx
Thanks xrayman, I'll try that and let you know how it turns out.

reply to xrayman
Not to break in on this thread but can i have 2 modems in 2 different locations use one account at one time? I live in Florida 6 months a year and in Chicago 6 months so having a second modem would make it easier with out packing the modem with me when i travel

using a desk G Series modem


Albany, OR
You can use the modems where ever there is service. They don't have to be associated.


Willingboro, NJ
reply to dwptx
I bought an used modem off ebay and Clearwire activated the modem, but they made sure that the previous owner services was cancel before i was able to activate the modem.