dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
5982
share rss forum feed


james301

@comcast.net

How do I switch to Comcast Business Internet?

I've heard that the comcast business internet does not have a cap, so I am wondering what steps I need to switch from my residential internet to business?

Do I cancel my residential internet first and then call comcast business? or should I just call comcast and tell them I want to switch from residential to business? Do I need to show proof I have a business I mean I'm just im my little apartment but I do have an online business.


MOWAA

join:2010-03-25
Fort Lauderdale, FL
Very easy in most areas.
Just call them and inform you run a home based business and want to switch from residential to business class, they should be able to handle it over the phone, I was never asked to show proof of business.

Do note you may lose any bundled discounts you have.


Metalmania31

join:2011-09-02
reply to james301
It's even easier than that. Just call the comcast business customer service number ask them you want to switch. If they ask just give them your reason. Our was to get more bandwidth as is your case. So it was no problem.


C_Chipperson
Monster Rain
Premium
join:2009-01-17
00000
kudos:3
Will they let me keep my Motorola SB6120 or do I have to get the business class modem that everyone always seems to be bitching about?


Metalmania31

join:2011-09-02
They will give you a new modem when the technician comes. The old one you can return to comcast. The business class modem is pretty big btw, at least mine is, so make room for it.
Why are people bitching about it? The size of it?


Chester2

join:2000-10-17
Menlo Park, CA
Reviews:
·Comcast Business..
reply to james301
Just go to »business.comcast.com/ and give them a call. They will be happy to take your business. Just tell them it is for a home office. They'll just want to know it is a residential install. They don't care about your business or if you even have one.
--
Craig
»www.CraigHarris.org My BLOG on Motorcycles and Computer Stuff.

GTFan

join:2004-12-03
reply to Metalmania31
said by Metalmania31:

They will give you a new modem when the technician comes. The old one you can return to comcast. The business class modem is pretty big btw, at least mine is, so make room for it.
Why are people bitching about it? The size of it?

Because they have to pay to rent it, when you shouldn't have to do so.


Metalmania31

join:2011-09-02
Ah I see. You know what's stupid is it cost more for the residential modem @ $7 vs the $5 for the business. Go figure.

jagilbertvt

join:2008-10-04
South Burlington, VT
reply to james301
I'm wondering if anyone has switched from a triple play package to Comcast Business Class? I'm a little over one year into having Triple Play promotional plan, but as I understand it there is a early termination fee.

Namely, I'm wondering if the termination fee would apply if I'm switching to Comcast Business (I'm suspecting so)?


JohnInSJ
Premium
join:2003-09-22
Aptos, CA
said by jagilbertvt:

Namely, I'm wondering if the termination fee would apply if I'm switching to Comcast Business (I'm suspecting so)?

Yes, Business class is a completely new, separate service (and bill) that cannot be bundled with residential TV and or voice for a discount.
--
My place : »www.schettino.us


ArrayList
netbus developer
Premium
join:2005-03-19
Brighton, MA
reply to Metalmania31
the business class modem/gateway completely replaces your network router also. If I remember correctly it is near impossible to get Comcast to put the business class modem into bridge mode so you can use your own router.


Metalmania31

join:2011-09-02
That's not entirely true. I'm still using my Linksys WRT54G with it. I just set the modem to static IP as a gateway and pointed my router to it. I disabled the DHCP function. I did notice on the FAQ for the modem there are wireless instructions as well, but I think my modem model doens't have that capability. The option to use the modem/router is probably there though. But my modem doesn't have the ability to setup wireless.


JohnInSJ
Premium
join:2003-09-22
Aptos, CA
reply to ArrayList
said by ArrayList:

the business class modem/gateway completely replaces your network router also. If I remember correctly it is near impossible to get Comcast to put the business class modem into bridge mode so you can use your own router.

With dynamic IPs. With static IPs, a supported configuration is "true static" (which isn't bridge mode, but it turns the SMC into a dumb router.
--
My place : »www.schettino.us


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
reply to ArrayList
said by ArrayList:

the business class modem/gateway completely replaces your network router also. If I remember correctly it is near impossible to get Comcast to put the business class modem into bridge mode so you can use your own router.

I guess I am just doing it wrong:



--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower


ArrayList
netbus developer
Premium
join:2005-03-19
Brighton, MA
i hope you know what I meant.


ArrayList
netbus developer
Premium
join:2005-03-19
Brighton, MA
reply to JohnInSJ
this is exactly what I meant.


joako
Premium
join:2000-09-07
/dev/null
kudos:6
reply to C_Chipperson
said by C_Chipperson:

Will they let me keep my Motorola SB6120 or do I have to get the business class modem that everyone always seems to be bitching about?

I would insist on keeping the Motorola when signing the contract, and refuse install if they want to give you an SMC.

Also, you should have 30 days to cancel the service if you aren't happy. Insist on the Motorola or cancel the service within those 30 days.
--
PRescott7-2097


Metalmania31

join:2011-09-02
Why so adamant about keeping the original modem?