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Links: ·Approved Suddenlink Tech Support Agents
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Neoistheone

join:2007-01-13
Tornado, WV

[DigitaLink] Good News for the Sissonville/Alum Creek, WV Area.

As everyone in this area knows we can only get SDTV, Basic Digital TV and 6/256 internet out here. I usually call and pester Suddenlink once every month, whenever I pay the bill and see if they have any plans to update our area. I just confirmed that the Sissonville/Alum Creek, WV area (Area number 2828 in their computers) Will be getting the Digital update that Charleston/St. Albans currently has.

Starting on September 7th they will be starting to distribute their QAM tuners and (I think they are called DigitalLink boxes?) the HDTV channels to us. A lot of us out here cant wait to tell DirecTV and Dish to go away.

Starting on December 1st we will have our internet pushed to 20MB (DOCSIS 3).

The mailers will start going out on September 17th.

I can finally buy the Ceton Tuners for my media center and dump DirecTV for good now. Also thank goodness for walking in to Best Buy and seeing a SB6120 miss priced at 59.99.

Hope this helps someone in my area!!!!!

PS. I double confirmed this by asking the girls at the Town Center Mall in Charleston.
--
When you ASSUME, you make an ASS out of U and ME.


motorola870

join:2008-12-07
Arlington, TX
kudos:1

Re: [DigitaLink] Good News for the Sissonville/Alum Creek, WV Ar

Are they upgrading the system as well above the 450MHz limit? I would think so if they are going to be bumping the internet speeds and adding HDTV channels.


Neoistheone

join:2007-01-13
Tornado, WV

reply to Neoistheone
I have an update for anyone in this area. We have now got 10/1 service as the only service out here with 15 and 20 coming soon. HD is now available out here too.
They told me that 15 and 20 should be here by the end of the month, maybe early December.
--
When you ASSUME, you make an ASS out of U and ME.



Hey19

@suddenlink.net

Yep, I'm in Sissonville area and I noticed my speed had increased Wednesday night. Download seems right, but my upload didn't increase. Well, a little it used to test at 0.27Mb/s when I was on the 6/256 speed, now its at 0.33Mb/s. Maybe they're still working on it.

»speedtest.net/result/1587016739.png

Also, I noticed 3-4 weeks ago my ip had changed and speedtest now shows me in Little Rock, AR? lol . Which is why that test shows I'm 900 miles from DC.



Hey19

@suddenlink.net

Figured out my low upload speed problem. I had forgot about my QoS settings in my router I use for VoIP. Speeds seem pretty solid now.



discosmoke

join:2011-09-01
Charleston, WV

Could you give me your download/receive power level and signal to noise ratio? I'm off of Legg Fork in Sissonville and mine are -12dBmV power and 32.8dB SNR. These seem kind of low.

Back when they started the upgrade a couple of months ago, I lost all service, and Suddenlink had to send someone to remove a filter trap from my point of service. My service was restored, but since then my download power/SNR have been low.

Thanks.



Hey19

@suddenlink.net

My SNR on the downstream is 37.1db and my power level is 0.1dBmV.

It fluctuates a little, 0.0-0.2dBmV and sometimes 36.6-36.9db on the SNR. It was higher just a week or so ago, 39-40db.

I'm near Happy Hollow Road.



Neoistheone

join:2007-01-13
Tornado, WV

reply to Neoistheone
More good news, I have had a SB6120 modem for a while now and the other night my net went out for like 5 minuets, the modem was disconnected. I then noticed it starting to connect and seen the receive light turn blue. I checked the signal stats and seen that it was pulling bonded channels. We have DOCSIS 3 our here now. I would go to the 20 MB package but it cost $70 MORE a month. so its Good news and Bad news at the same time.

And even better news. HD and DVR services are not available out here too.
--
When you ASSUME, you make an ASS out of U and ME.



motorola870

join:2008-12-07
Arlington, TX
kudos:1
Reviews:
·Time Warner Cable

said by Neoistheone:

More good news, I have had a SB6120 modem for a while now and the other night my net went out for like 5 minuets, the modem was disconnected. I then noticed it starting to connect and seen the receive light turn blue. I checked the signal stats and seen that it was pulling bonded channels. We have DOCSIS 3 our here now. I would go to the 20 MB package but it cost $70 MORE a month. so its Good news and Bad news at the same time.

And even better news. HD and DVR services are not available out here too.

how many bonded channels do you have Neo? Also can you post a screen shot?

I am surprised that a 450MHz? cable system is doing DOCSIS 3.0.


Neoistheone

join:2007-01-13
Tornado, WV



--
When you ASSUME, you make an ASS out of U and ME.


Neoistheone

join:2007-01-13
Tornado, WV

reply to Neoistheone
Would also like to add that 20Mb is $70 more than the 10Mb, think I will be sticking with 10Mb for a while.......

I got everything they have for TV to replace DirecTV they have pretty much the same line up as Charleston WV (the numbers are the same).
--
When you ASSUME, you make an ASS out of U and ME.



motorola870

join:2008-12-07
Arlington, TX
kudos:1
Reviews:
·Time Warner Cable

1 edit

said by Neoistheone:

Would also like to add that 20Mb is $70 more than the 10Mb, think I will be sticking with 10Mb for a while.......

I got everything they have for TV to replace DirecTV they have pretty much the same line up as Charleston WV (the numbers are the same).

are you sure that the 20Mb plan is $70 more than 10/512 as I was looking at the pricing for the sulphur springs texas suddenlink system and they list it as about $36 more than 10/512 at 84.95. That is a really bad deal as I get 30/5 DOCSIS 3.0 from TWC for $65 soon to be $70 come march.

Also did Suddenlink remove all of the analogs in Tornado WV? I know that they have removed all analogs in some of the 450MHz systems. Also what is the highest digital channel your QAM tuner picks up? My TWC system has 133 HD channels but we have SDV are 860MHz and 64 analogs still with Digital simulcast.


Neoistheone

join:2007-01-13
Tornado, WV

1 edit

Double Post.



Neoistheone

join:2007-01-13
Tornado, WV

reply to motorola870
I am going to re-check that price it just sound crazy its that much more.
My two Hauppauge WinTV-HVR-2250 use to pick up just NTSC channels then they moved them over to digital about two months back (ClearQAM) then last week we get channels 1-79 I think with the local HD channels in the hundreds).
I'm Just wishing they would learn how to program Cable Cards.
I will take a picture of the flyer that was sent out with the new lineup.
But to answer your question, yeah, it looks like all the analog stuff is gone.
And the internet packages they have are 1.5/256 10/1 and 20/5 packages.
--
When you ASSUME, you make an ASS out of U and ME.



motorola870

join:2008-12-07
Arlington, TX
kudos:1
Reviews:
·Time Warner Cable

what type of cable boxes does Tornado WV use? It seems from the new lineup you guys have that your area was upgraded to 1GHz from 450MHz and merged into a hub off of the Charleston WV headend. I am going to assume they used to use motorola before they switched to the Cisco DVRs? I know that there is a way to migrate from motorola to Cisco in which an overlay is placed on each QAM that duplicates the access keys (motorola/cisco) on each QAM channel until they yank all of the motorola boxes out.

Nice HD lineup you guys have!

104 WSAZ - NBC HD
106 WQCW - CW HD
107 WCHS - ABC HD
109 WLPX - ION HD
110 WPBY - PBS HD
111 QVC HD
112 WVAH - FOX HD
113 WOWK - CBS HD
115 WGN HD
118 HSN HD
201 Velocity
202 HDNet Movies
203 HDNet
204 Universal HD
205 Palladia
206 MGM HD
223 TBS HD
224 Lifetime HD
225 TNT HD
226 ESPN HD
227 ESPN2 HD
229 ROOT Sports HD
230 Golf Channel HD
231 SPEED HD
232 VERSUS HD
233 Outdoor Channel HD
234 CNN HD
235 HLN HD
236 CNBC HD
237 MSNBC HD
238 FOX News Channel HD
239 Weather Channel HD
241 Discovery Channel HD
242 TLC HD
243 Travel Channel HD
244 History Channel HD
245 truTV HD
246 USA HD
247 Lifetime Movie Network HD
248 Oxygen HD
250 Disney XD HD
251 Disney Channel HD
252 Cartoon Network HD
253 Nickelodeon HD
402 The Hub HD
411 Planet Green HD
412 OWN HD
415 Science Channel HD
417 BBC America HD
419 H2 HD
420 Biography Channel HD
434 G4 HD
452 WE TV HD
472 FOX Business News HD
488 Fuse HD
552 ESPNews HD
553 ESPN U HD
556 Fuel HD
557 Fox Soccer Channel HD
562 CBS Sports HD
571 NFL Network HD
599 NFL Redzone HD
631 IFC HD
651 HBO HD
652 HBO 2 HD
654 HBO Family HD
655 HBO Comedy HD
657 HBO Latino HD
681 Cinemax HD
701 Showtime HD
731 TMC HD
751 Starz HD
756 Starz Comedy HD
776 Encore HD

I know I was excited in 2008 when my system started putting channels above 750MHz and added 30 HD channels over a about a month period when were were upgraded to 860MHz.



Neoistheone

join:2007-01-13
Tornado, WV

I don't know what boxes they are giving out. I use CableCARDs on my windows Media Center PC and use Xbox 360s around the house to watch TV.
I know they where using old Motorola boxes and I think they may be using Scientific Atalanta/Cisco boxes now out here now.
My Cable Cards are Motorola if you want to know.
--
When you ASSUME, you make an ASS out of U and ME.


el33t

join:2012-01-19

1 edit

reply to Neoistheone
All digital, no analog. Must have Digi Tuner to even get basic/exp, So they give DTA's for free.

450 is plenty enough to run a decent lineup, VOD, Doc 3 and telephony. Here is the kicker, from your snapshot of the modem diag screen it looks like SL upgraded everyone from 6/256 to 10/1000 and is still running QPSK TX mod profile.... What a no no.

More upstream bandwidth usage causes congestion, means more corrected request, means more downstream bandwidth... Hence anyone on a loaded node will actually see SLOwer speeds....Lucky Im not....

Beside the GI/Moto boxes they already have, they went with PAce... Yawn

Pace RNG150N Denali - HD
Pace RNG200N Dallas - HDDVR


longgone

join:2000-12-30
Culloden, WV

said by el33t:

450 is plenty enough to run a decent lineup, VOD, Doc 3 and telephony. Here is the kicker, from your snapshot of the modem diag screen it looks like SL upgraded everyone from 6/256 to 10/1000 and is still running QPSK TX mod profile.... What a no no.

Thanks for the Interesting info.
Care to elaborate on your "What a no no"? Have any speculation why SL would use QPSK and not 16-QAM, other than possibly 16-QAM can't be handled or maybe that QPSK is a natural bottleneck for peer-to-peer services?


motorola870

join:2008-12-07
Arlington, TX
kudos:1
Reviews:
·Time Warner Cable

reply to el33t

said by el33t:

All digital, no analog. Must have Digi Tuner to even get basic/exp, So they give DTA's for free.

450 is plenty enough to run a decent lineup, VOD, Doc 3 and telephony. Here is the kicker, from your snapshot of the modem diag screen it looks like SL upgraded everyone from 6/256 to 10/1000 and is still running QPSK TX mod profile.... What a no no.

More upstream bandwidth usage causes congestion, means more corrected request, means more downstream bandwidth... Hence anyone on a loaded node will actually see SLOwer speeds....Lucky Im not....

Beside the GI/Moto boxes they already have, they went with PAce... Yawn

Pace RNG150N Denali - HD
Pace RNG200N Dallas - HDDVR

do the pace boxes have motorola cable cards? Also are they still handing out motorola cable cards? With 74 HD channels are they still 450MHz with having VOD? I would guess theoretically you could do that if analog limited and expanded are removed. TWC here is 860MHz and only has 64 analogs and we only have 64 QAMs active which is about what tornado/alum creek would have total once all of the 450MHz is used if it is still a 450MHz area.


el33t3

@suddenlink.net

reply to longgone
Only reason I can see would be where they really didnt have the need for a better modulation scheme since the speeds vs sub per node didnt call for it.

With more people getting on the information superhighway and using more bandwidth intense applications like PTP, Streaming Video/Audio, VOIP and gaming they have no choice to go with a better scheme.

Any hybrid fiber/coax plant is capable of running qam tx mods, but it has to do with total noise from amps, plant design, and most importantly if their maint. crew actually preform upkeep on the plant CLI, Noise issue's and unity gain.

But the bottom line is money for most mso's and i would bet SL is no different than any other company... But that is honestly just good business sense, Supply vs Demand..

It would not be any protocol specific bottleneck, rather an all around bottleneck... Because the upstream becomes saturated and init request gets re-broadcast due to QPSK just being very wasteful by nature on bandwidth.


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