[service tier(s)] 1.5/384 to 3/784 - The Process - FairPoint

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ohyaknow join:2005-01-28	[service tier(s)] 1.5/384 to 3/784 - The Process As I discussed in a previous thread we are having issues with lightning knocking out our dsl but it remains rock solid almost all the time. I spoke with fairpoint about getting the upgrade and he indicated that he would have a linesman (something of the like) review our line and see if it's possible. Now I'm wondering will he be able to see our transceiver statistics ? Because currently I have a Westell 2200 hooked up which is supposed to be less susceptible to lightning. These are it's stats: Westell 2200 stats: Transceiver Revision: 7.1.254 Vendor ID Code: 4 Line Mode: G.DMT-Mode Data Path: Interleaved Transceiver Information Down Stream Path Up Stream Path DSL Speed (Kbits/Sec) 1792 448 Margin (db) 9.5 12.0 Line Attenuation (db) 63.5 18.5 Transmit Power (db/Hz) 13.0 11.0 The Westell 6100 pulls in a bit different stats: With my current Westell 6100 here are the stats: Transceiver Revision: 01.00.09.00 Vendor ID Code: 4 Line Mode: G.DMT Mode Data Path: Interleaved Transceiver Information Down Stream Path Up Stream Path DSL Speed (Kbits/Sec) 1792 448 Margin (dB) 12.5 15.0 Line Attenuation (dB) 63.5 31.5 Transmit Power (dBm) 16.6 10.8 While they are running line diagnostics which modem should I have running ? And also has anyone had lightning issues on Fairpoint in rural areas that have been resolved by a modem change ? Thanks.
	to forum · permalink · 2011-09-01 15:49:00 ·

m12 @suddenlink.net	It looks like your line attenuation is almost at the border for service and this is probbly one reason why you are having issues with lightning, along with a low signal to noise margin Try connecting to your demarc outside of your house directly and see if your stats improve. Hopefully a service tech can get your lines in a better shape.
	to forum · permalink · 2011-09-02 23:17:55 ·
xQim join:2003-09-20 01234 Reviews: ·RoadRunner Cable ·Fairpoint Commun.. 2 edits	reply to ohyaknow Lighting effecting your speed? Did they tell you that or did you just notice this phenomenon? I suppose it's possible but unlikely. What is the lighting coming into your house and striking your modem? Don't upgrade, you'll just be giving a junk company more money for a junk connection. I had the 3Mbps package and the highest I ever got was 2.7Mbps down @ 4am in the morning before work. Upload was as advertised though, weird. Oversubscribed since once 4pm rolled around I wouldn't be able to get above 600Kbps down. Sad. I love buffer. There is one possible fix. I live out in the sticks and wasn't hooked up to the cable grid so I called Timewarner just to see how much it would cost for them to run a line. How much? Free, yup, free, no contract, and I pay 5 dollars less a month than Fairpoint's 3Mbps package and get 16-20Mbps/1Mbps. Don't upgrade unless you need more upload, otherwise it will be a waste. This is personal experience as I've had them three times in three different locations and every time I never received even close to what I was paying for. I have two (actually three, just found another) Fairpoint modems if you want to give your modem theory a try. I have zero use for them as I'll never get DSL.
	to forum · permalink · 2011-10-08 08:22:15 ·

US Telco Support > FairPoint > [service tier(s)] 1.5/384 to 3/784 - The Process

[service tier(s)] 1.5/384 to 3/784 - The Process