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Iscream
Premium
join:2009-02-17
kudos:2
Reviews:
·Verizon FiOS

I'm trying to comprehend it by my little brains...

Something doesn't work out for me here:

- regarding call treatments - it's an arguable thing to say what is complex there, the call treatments were designed with a main idea in mind to provide DAILY programming schedule. In order to set a call treatment one may need to make a few mouse clicks therefore saying that it's "unworkable" - it's quite a stretch... Moreover - one call treatment may serve MULTIPLE phone numbers simultaneously, either as a group or as wildcard... - the call treatments can act together with one's address book entry - thus allowing a very broad group of numbers be treated under one rule - quite an unique feature, not available or partially available with most competitors.

So, what's a problem in setting up 5 similar rules for 5 working days, especially if/when one need to have those rules behave slightly different each day?

The OP valued 100% all available qualities of Callcentric, namely - support, reliability, call quality, ease of installation; 75% for WEB site - arguable, a question of taste, but I'm fine with that.
Were those given from skies or that costs [the provider] some money and the personnel to provide the above listed characteristics at high [as admitted] values?

BUT - _what_ I actually cannot comprehend was - why off all the above listed values - the value for money was listed as 25% and MOST IMPORTANT - _why_ was the review left as a "NEGATIVE" one? - the subscriber doesn't like the provider? - perfect, but _WHAT_ was their real complaint about to make the review a negative one? It lasts already two or three years (on these very boards) - the argument who is cheaper and who is more expensive (similar to which "end" an egg should be open from) - that simply turns out to be a subject of preference for most people. Moreover - many customers really share, combine and equally use several providers to get most out their combined feature-set. Why, all of a sudden such a negative extreme? - or are you one of my old "friends" who's just changed the nick-name in order to place more "positive" reviews for one company and a negative ones for Callcentric? - then welcome back to that same [sad] game...

To add to the above - I may also say that I don't like the fact that with most features being the same as many other cars, moreover - sometimes even lacking some features vs. other cars - the Mercedes' still cost more than most competition. Yet - no one (from BMW's camp ) would say that that MB's value is 25%...

Guys - come on, be reasonable! I'm saying that because I might not have an yacht, but I do enjoy MB's one today yet I used to have in past the BMW's one as well as I may have it in future again and even [may happen] may have them both at the same time... Yes, I hate the fact that BMW sets two its exhaust pipe-tails together in left rear corner, I like it more when MB has them symmetrically on both sides of its rear side [b/w - in recently manufactured cars, BMW has also began setting pipe-tails symmetrically on both sides of car's rear]

Speaking of features, programmers and yachts - to my knowledge Callcentric is the only provider today who has built-in iPhone, iPod and iPad application allowing make long-distance and international calls to/from ANY phone at Callcentric's rates WHILE not using SIP nor requiring broadband IP bandwidth at all while ALSO NOT utilizing mobile phone subscriber's minutes! Is there anyone else who can make a MOBILE call from one of remote Caribbean beaches to USA (or anywhere else) at a cost of few pennies per minute instead of $3.00/min charged by AT&T or most other providers?

I must stress it again - the credibility of the above review sounds very low to me because it has been lodged as a "NEGATIVE" (in its physical meaning] review/PR on behalf of competition, whether made on purpose or because of "a minute feeling"... The "agenda" of this review appears to simply deter people from one provider while hinting about others...

riparian

join:2011-06-15
Los Angeles, CA
Reviews:
·voip.ms
·Callcentric

The low value for money despite the other high marks was because of the unworkable - for me - call treatments, and because of the lack of an ivr. As good as the service is in general, those lacks make it a deal-killer for me.

I whitelist, and allow a couple dozen numbers that can call during the day, some m-f, some all week, and a few numbers that can call 24 hours all week.

That would mean 5 (or 7) entries for each of the couple dozen numbers - I havent got the strength for it.


Iscream
Premium
join:2009-02-17
kudos:2
Reviews:
·Verizon FiOS

1 edit

Here you are - welcome back, Bogtrotter...

You know, MB, Jaguar and Infinity all have a rear-view monitor, but MB is the only one (today) who doesn't show would be rear-move "tracks" on top of a picture... Does that make MB not worthy contender there? or its value is somehow lower? Or, all of a sudden, the one who drives a Jag doesn't know how to park a car in reverse that he/she would consider that "track view' picture as a "must" there thus reviewing MB on a negative scale?

How come an absence of a certain feature (alleged "IVR"; while there are MANY others, unique, not present with other providers) makes the whole value a NEGATIVE review?

How come a very specific configuration scenario (the one you consider important to your needs) is a reason to leave a NEGATIVE review in general? - to date that is a 2nd NEGATIVE review in history of Callcentric while it's left with absolutely NO explanation.

The previous one was left by the one whom I welcomed on top of this comment... whose account was deactivated by DSLRs back in March... Then you suddenly re-appeared under "riparian" name in June... to leave applauds to one provider while blackmailing us by a negative review now... yup, the history repeats itself over and over again...

You like that specific provider - my blessings to you and to them, stay there, but why should you leave negative and not relevant comments to another one?

...
P.S.
Somehow I feel this whole review combined with comments left behind as a "good" crafted attack... (one may find similar, also made by a group of 2 or 3 "members", "reviews" and discussions about one, two and even three years ago - during the whole time that other provider is being mentioned on DSLRs). The only thing I can't understand is - 'why"? what's a purpose? Is it a way to make one provider appear better when the other one is darkened? Neither provider has a global market share, neither caters to everybody, neither has "absolute" feature set... yet we all (even each on its own) help people withstand pressure of monopolies - why such a poor and egocentric understanding of real world out there? In whose interest would that be to cause any smaller provider to disappear?

Do you know the "real" cost of providing E911 ? or do you really know how it feels to be obligated to provide certain services that most people don't appreciate at all? Where do you see all those "small footprints" on Callcentric site? Can you point at least one thing not mentioned upfront or listed in what you call that "small footprint"?

Come on guys! You're just wrong-doing to yourself and the whole community of VoIP customers out there!


riparian

join:2011-06-15
Los Angeles, CA

Your English is so fractured, maybe because you are worked up, that it is hard to understand you. I think CC does a very good job, so even if it doesn't quite work for me, I still appreciate that it is a high-quality company.



StaticJitter

join:2010-04-14
Toronto, ON
Reviews:
·voip.ms

reply to Iscream
What crafted attack? What are you talking about?

It's CC users who mislead everybody else. Every not-so-good review of CC is immediately followed by a user who is telling how CC has unlimited plans and VMS doesn't. Well it's no secret, VMS is pay-go, that's why we like it, they don't charge for you breathing air and such. I am not going to write anymore regarding this, if you like your "unlimited" $20+fees plan, I am happy for you.

Regarding 911, I don't care how much it costs to provide it, although I appreciate it being available as an add-on, but not mandatory. I already have another phone that has 911, and I don't mind paying it there, because that phone is going to be used in case of emergency (i.e. I am not going to power on my computer to call 911 using X-Lite).

You say most people don't appreciate it. They do, it's just that sometimes they don't want it on their VoIP line. Magic Jack doesn't require you to have 911 and if you put together annual Callcentric 911 charges $1.50 x 12 months, comes to $18, when for $19.95 you can get Magic Jack with unlimited US/Canada calling for a year.

People don't go VoIP to pay for 911, they go for it's value. You asked about fine print, it's on the bottom of their website "prices exclude taxes and 911 recovery fee". LOL, they make it sound as if prices ever included taxes. That section is specifically made to hide 911 fee, and not put it up front with the price in bold.

I like CC, competition is always good for consumers, I guess I could live with their rates and may be with per-minute billing, but NOT their mandatory 911 fee. Peace.


PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:12
Reviews:
·voip.ms
·callwithus
·Callcentric
·Vitelity VOIP
·Optimum Voice
·Gizmo5

reply to riparian

said by riparian:

I whitelist, and allow a couple dozen numbers that can call during the day, some m-f, some all week, and a few numbers that can call 24 hours all week.

That would mean 5 (or 7) entries for each of the couple dozen numbers - I havent got the strength for it.

Just one technical point that I myself was not aware of before today:

With CC you can group those various numbers into customized phonebook groups. And the call treatments can apply group by group. So that would greatly cut down on the total # of call treatments needed.

I know that you have made your choice, and Voip.MS is a fine one. I just mention this as it may be of use to other readers.

voipsec

join:2011-09-04

reply to StaticJitter

said by StaticJitter:

What crafted attack? What are you talking about?

It's CC users who mislead everybody else. Every not-so-good review of CC is immediately followed by a user who is telling how CC has unlimited plans and VMS doesn't. Well it's no secret, VMS is pay-go, that's why we like it, they don't charge for you breathing air and such. I am not going to write anymore regarding this, if you like your "unlimited" $20+fees plan, I am happy for you.

I don't get it. Their pay-go are very similar. The only difference is that VMS has 1.05-1.25 cents/min while CC has 1.98

Dirt cheap DIDs with unlimited incoming, if there are any in your area, are $2.95/month for CC and 4.95 for USA $4.95 to 6.95 for VMS.

so where is this big savings?

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