comments on review of Callcentric > I'm trying to comprehend it by my little brains...

reply to Iscream

Re: I'm trying to comprehend it by my little brains...

Here you are - welcome back, Bogtrotter...

You know, MB, Jaguar and Infinity all have a rear-view monitor, but MB is the only one (today) who doesn't show would be rear-move "tracks" on top of a picture... Does that make MB not worthy contender there? or its value is somehow lower? Or, all of a sudden, the one who drives a Jag doesn't know how to park a car in reverse that he/she would consider that "track view' picture as a "must" there thus reviewing MB on a negative scale?

How come an absence of a certain feature (alleged "IVR"; while there are MANY others, unique, not present with other providers) makes the whole value a NEGATIVE review?

How come a very specific configuration scenario (the one you consider important to your needs) is a reason to leave a NEGATIVE review in general? - to date that is a 2nd NEGATIVE review in history of Callcentric while it's left with absolutely NO explanation.

The previous one was left by the one whom I welcomed on top of this comment... whose account was deactivated by DSLRs back in March... Then you suddenly re-appeared under "riparian" name in June... to leave applauds to one provider while blackmailing us by a negative review now... yup, the history repeats itself over and over again...

You like that specific provider - my blessings to you and to them, stay there, but why should you leave negative and not relevant comments to another one?

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P.S.
Somehow I feel this whole review combined with comments left behind as a "good" crafted attack... (one may find similar, also made by a group of 2 or 3 "members", "reviews" and discussions about one, two and even three years ago - during the whole time that other provider is being mentioned on DSLRs). The only thing I can't understand is - 'why"? what's a purpose? Is it a way to make one provider appear better when the other one is darkened? Neither provider has a global market share, neither caters to everybody, neither has "absolute" feature set... yet we all (even each on its own) help people withstand pressure of monopolies - why such a poor and egocentric understanding of real world out there? In whose interest would that be to cause any smaller provider to disappear?

Do you know the "real" cost of providing E911 ? or do you really know how it feels to be obligated to provide certain services that most people don't appreciate at all? Where do you see all those "small footprints" on Callcentric site? Can you point at least one thing not mentioned upfront or listed in what you call that "small footprint"?

Come on guys! You're just wrong-doing to yourself and the whole community of VoIP customers out there!

Your English is so fractured, maybe because you are worked up, that it is hard to understand you. I think CC does a very good job, so even if it doesn't quite work for me, I still appreciate that it is a high-quality company.

reply to Iscream
What crafted attack? What are you talking about?

It's CC users who mislead everybody else. Every not-so-good review of CC is immediately followed by a user who is telling how CC has unlimited plans and VMS doesn't. Well it's no secret, VMS is pay-go, that's why we like it, they don't charge for you breathing air and such. I am not going to write anymore regarding this, if you like your "unlimited" $20+fees plan, I am happy for you.

Regarding 911, I don't care how much it costs to provide it, although I appreciate it being available as an add-on, but not mandatory. I already have another phone that has 911, and I don't mind paying it there, because that phone is going to be used in case of emergency (i.e. I am not going to power on my computer to call 911 using X-Lite).

You say most people don't appreciate it. They do, it's just that sometimes they don't want it on their VoIP line. Magic Jack doesn't require you to have 911 and if you put together annual Callcentric 911 charges $1.50 x 12 months, comes to $18, when for $19.95 you can get Magic Jack with unlimited US/Canada calling for a year.

People don't go VoIP to pay for 911, they go for it's value. You asked about fine print, it's on the bottom of their website "prices exclude taxes and 911 recovery fee". LOL, they make it sound as if prices ever included taxes. That section is specifically made to hide 911 fee, and not put it up front with the price in bold.

I like CC, competition is always good for consumers, I guess I could live with their rates and may be with per-minute billing, but NOT their mandatory 911 fee. Peace.

reply to riparian

reply to StaticJitter