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bitablespore

join:2010-11-10
Mississauga, ON
reply to Qsig

Re: Rogers Upstream Bonding

I just called Rogers to find out what was the real story.

Aug 26, a limited amount of customers on the upgraded hubs received the new speeds.
Sept 6, New customers signed after today up AND on the upgraded hubs get the new speeds
Early November - Everyone else.

New upload speeds are:

Ultimate - 10
Extreme Plus - 7
Extreme - 3
Express - 2

FYI

geokilla

join:2010-10-04
North York, ON
Reviews:
·TekSavvy Cable
said by bitablespore:

I just called Rogers to find out what was the real story.

Aug 26, a limited amount of customers on the upgraded hubs received the new speeds.
Sept 6, New customers signed after today up AND on the upgraded hubs get the new speeds
Early November - Everyone else.

New upload speeds are:

Ultimate - 10
Extreme Plus - 7
Extreme - 3
Express - 2

FYI

DOCSIS 3 required? I'm on Teksavvy and got DOCSIS 2 modem.


Ree

@rogers.com
reply to bitablespore
said by bitablespore:

Sept 6, New customers signed after today up AND on the upgraded hubs get the new speeds

LOL, I signed up last week...guess I should have waited a few more days first!

bitablespore

join:2010-11-10
Mississauga, ON
reply to geokilla
Sorry, I did not think to ask. The agent looked at my service and profile before confirming the services I would be getting. I already have the SMC modem which is 3.0, so I did not think to ask.

resa1983
Premium
join:2008-03-10
North York, ON
kudos:10
reply to geokilla
said by geokilla:

said by bitablespore:

I just called Rogers to find out what was the real story.

Aug 26, a limited amount of customers on the upgraded hubs received the new speeds.
Sept 6, New customers signed after today up AND on the upgraded hubs get the new speeds
Early November - Everyone else.

New upload speeds are:

Ultimate - 10
Extreme Plus - 7
Extreme - 3
Express - 2

FYI

DOCSIS 3 required? I'm on Teksavvy and got DOCSIS 2 modem.

Rogers isn't upgrading download speeds for Express users for the 10-12 increase if they're not on a DOCSIS 3 modem, so I don't see this being any different.

RogersElise
VIP
join:2010-09-08
Canada
reply to bitablespore
Hey there

I am Elise from Rogers, I just wanted to clear out some details.

Existing Rogers Hi-Speed Internet customers on the Express, Extreme, Extreme Plus or Ultimate Internet plans will get faster upstream speeds once their neighborhood in the GTA becomes available. These customers will get a bill notification.

Similarly, when a new customer signs up, the system will check if they are in a neighborhood where the upgrade for faster upstream spped is available. If yes, then the customer will get access to that as part of his plan.

bitablespore

join:2010-11-10
Mississauga, ON
Thanks for firming up some of the factual details. Can you confirm if the rollout will be complete by early November?


sbrook
Premium,Mod
join:2001-12-14
Ottawa
kudos:13
Reviews:
·TekSavvy Cable
·WIND Mobile
reply to RogersElise
Elise, what's wrong with the rest of Rogers area? Just the GTA??? I know Toronto's the centre of the universe, and roughly equivalent to 42 (the meaning of life and everything - hitchhiker's guide to the galaxy) but there is a world beyond the GTA ... like Ottawa which IS served by Rogers.

How about your customers outside the GTA????

LittleBrutus

join:2004-08-21
Nepean, ON
sbrook,

We got the new LTE wireless speeds here in Ottawa first , so I guess they figured the GTA needed some sort of preferential treatment for internet.

I'm on Ultimate, (50/2 but I think I'm getting 75/2 right now) when it becomes 75/10 and is available on TPIA I think I might jump, but thats probably 6+ months for here in Ottawa right?

RogersElise
VIP
join:2010-09-08
Canada
reply to sbrook
said by sbrook:

Just the GTA???

Hey there, sorry for taking a long time for responding.

We're implementing here a multi-year plan so we're starting with some areas in the GTA (not even the whole GTA), and we'll be slowly growing the areas that receive higher speeds over the years. However, the technology is changing very fast, so so making predictions about which areas can receive these speeds difficult.


kibosh

join:2010-12-16
Whitby, ON
Whoa, wait . . . years?!?!?

resa1983
Premium
join:2008-03-10
North York, ON
kudos:10
Years.. wow.. Thats just pathetic.

Don't get me wrong, we want the better upload... But man.. You guys are so far behind Shaw & Bhell. :\


sbrook
Premium,Mod
join:2001-12-14
Ottawa
kudos:13
Reviews:
·TekSavvy Cable
·WIND Mobile
Or to put it another way, you're doing it in areas that you a) can get the most influence to make people "love Rogers", and b) that will provide direct competition with Bell.

Let's be honest, the next step in the cable vs DSL war on either side must be FTTH. By comparison, upstream channel bonding is inexpensive and after testing the areas for lack of leakage and interference, it shoud be a matter of a few months across Rogers Ontario networks. Years is a nonsense, because that's fibre.

Sanek

join:2006-08-10
Kanata, ON
reply to RogersElise
said by RogersElise:

said by sbrook:

Just the GTA???

Hey there, sorry for taking a long time for responding.

We're implementing here a multi-year plan so we're starting with some areas in the GTA (not even the whole GTA), and we'll be slowly growing the areas that receive higher speeds over the years. However, the technology is changing very fast, so so making predictions about which areas can receive these speeds difficult.

... years? It's not rocket science you are dealing with here - the technology isn't even by any means new. Do you really think peoe will wait for you to catch up? With things like VOIP, YouTube, video calling, etc. upload gets utilized more and more. Rogers is already way behind and should at least do appropriate changes outside of GTA as well in places like Ottawa.

I hope they're not waiting until analog cable service gets shut down...


BliZZardX
Premium
join:2002-08-18
Toronto, ON
reply to sbrook
said by sbrook:

Let's be honest, the next step in the cable vs DSL war on either side must be FTTH

»www.scribd.com/doc/47777278/FTTH ··· s-Rogers


JCohen
Premium
join:2010-10-19
Nepean, ON
kudos:12
Reviews:
·Start Communicat..
·TekSavvy Cable
·Rogers Hi-Speed
reply to sbrook
I agree with sbrook on both his points.

Upgrading the Rogers cable footprint in Ontario can't be that hard cause it's fairly small compared to what Shaw/Cogeco cover. Especially in a small city like Ottawa where there are only 3 headends it's not hard at all.

the cerberus

join:2007-10-16
Richmond Hill, ON
reply to sbrook
Years, lol, heres my switch to vdsl partly because rogers cant compete...



jmck
formerly 'shaded'

join:2010-10-02
Ottawa, ON
Reviews:
·TekSavvy DSL
·Start Communicat..
they're probably only upgrading GTA areas where their provisioning/network engineering people live.

what's pathetic/sad is they will essentially give the new speeds away for 'free' to certain areas while the rest of Ontario will foot the bill.


DFProgrammer

@rogers.com
I was talking with tech earlier today (one of the ones that actually services the equipment) and he commented that we probably will not see upstream speeds increased until the cable tv side makes changes removing the analogue channels in the new year. Given that the cable and satellite companies have to unbundle the channels by April, this all makes sense. It is seems to make sense as well given that the US started to see speed increases once they have gone fully HD and started to go fully digital on the cable side.

Not exactly the news we would like to see but it does begin to make sense. Just connecting some of the dots here. Not sure if this is the case or not but could explain why we haven't seen any speed increases even though the bonding within the modems has started to occur.


BliZZardX
Premium
join:2002-08-18
Toronto, ON
reply to bitablespore
Are Rogers gonna show some love to Lite, 1Mbps at least?

34764170

join:2007-09-06
Etobicoke, ON
said by BliZZardX:

Are Rogers gonna show some love to Lite, 1Mbps at least?

No, only 512Kb.


BliZZardX
Premium
join:2002-08-18
Toronto, ON

4 edits
3000/512kbps and 15GB cap, can't believe that's all they sell in 2012 for $45 after modem rental and taxes. Blah.

It's like Metcalfe's law in reverse.

2004: 3000/384 Unlimited - $44.95 (modem rental included)
2012: 3000/512 15GB CAP - $39.95 (modem rental included)

Source: Rogers launches Extreme - Digital Home - May 25 2004

8 years and nothing new to offer... if that's not stagnant I don't know what is.


JCohen
Premium
join:2010-10-19
Nepean, ON
kudos:12
Reviews:
·Start Communicat..
·TekSavvy Cable
·Rogers Hi-Speed
said by BliZZardX:

3000/512kbps and 15GB cap, can't believe that's all they sell in 2012 for $45 after modem rental and taxes. Blah.

It's like Metcalfe's law in reverse.

2004: 3000/384 Unlimited - $44.95 (modem rental included)
2012: 3000/512 15GB CAP - $39.95 (modem rental included)

Source: Rogers launches Extreme - Digital Home - May 25 2004

8 years and nothing new to offer... if that's not stagnant I don't know what is.

Damn I remember when they announced that, makes me feel old :P


BliZZardX
Premium
join:2002-08-18
Toronto, ON
It's even more depressing when you read the thread

2004-05-25, 01:53 PM #3 MarcP "What I'm really hoping for is a price reduction for the normal high-speed plan if you buy the modem. It'd be nice to get a break... "

LOL instead he got a $20 price increase and caps.

At this rate of price increases by the time I'm 30, Rogers will make it the norm to pay over $100/month for regular tiers.

The $40 tier will exist by another name but still have low caps and about the same shitty upload as 16 years ago.

FML.

coolio10

join:2011-10-28
reply to BliZZardX
That is bad, but imagine those with only DSL.

2012: 2000/800 2GB Cap - $38.95 (modem rental included)

the cerberus

join:2007-10-16
Richmond Hill, ON
reply to BliZZardX
said by BliZZardX:

It's even more depressing when you read the thread

2004-05-25, 01:53 PM #3 MarcP "What I'm really hoping for is a price reduction for the normal high-speed plan if you buy the modem. It'd be nice to get a break... "

LOL instead he got a $20 price increase and caps.

At this rate of price increases by the time I'm 30, Rogers will make it the norm to pay over $100/month for regular tiers.

The $40 tier will exist by another name but still have low caps and about the same shitty upload as 16 years ago.

FML.

To be fair, Rogers has invested a lot into it's cable network since then. All the tiers are faster, there was no 75/2mbps Ultimate tier, no extreme plus, no Docsis 3, and really not a whole lot of TPIA (besides sketchy 3Web back in the day who used to take months to respond to customers).


BliZZardX
Premium
join:2002-08-18
Toronto, ON
reply to coolio10
If you ordered basic DSL about a month ago from a reseller with dry-loop you paid $39 all-in for 640/512K and 15GB cap.

640K customers will not be upgraded to 2000/800 without paying a $25 account change fee courtesy of Bell.

It's a shit show all over.


BliZZardX
Premium
join:2002-08-18
Toronto, ON

4 edits
reply to the cerberus
After initial plant builds, the cost of running an ISP comes down exponentially. Canadian ISPs have wasted billions of dollars and almost a decade of time now playing with practically dead fixed-line technologies.

Here's the kicker. Every day "they" think it's a great idea to wait longer for the cost of fiber technology to fall, their plan gets derailed by increasing costs in labour. It should have just been done properly from the start-- stupid never learns.

One of the biggest reasons Sweden gradually stopped building copper networks almost 20 years ago and their gvt bankrolled/JV hundreds of projects was because the people wanted low cost and close to future proof technological infrastructure. Copper plant was more expensive to maintan than fiber. For example if you nicked a telephone feeder cable you had to replace the whole thing versus a quick splice job with its fiber equivalent.

Re: Rogers if you stayed on the same plan all decade your speed is in-line with what you expect for "broadband" in the first world, but you only arrived to this point through perpetual price increases and USAGE restrictions. How can you be anything but bitter? Faster speeds don't mean anything on their own...
--
Fiber Optics are the future of high-speed internet access. Stop by the BBR »Fiber Optic Forum.

34764170

join:2007-09-06
Etobicoke, ON
reply to BliZZardX
said by BliZZardX:

2004: 3000/384 Unlimited - $44.95 (modem rental included)
2012: 3000/512 15GB CAP - $39.95 (modem rental included)

Typical less for more $$.