| reply to jthund
The customer service is terrible only if the customer is terrible, its upseting , but the rep is only a rep , taking words on behalf of verzion, were advised of protocols and more then likely the agent you were speaking with just had an irate customer before you, Trust me if you show respect and kindness you would actually get a good customer service experience, seeing your bill isnt a complaint, we send out a bill for what your using, customers call in all the time just for a representative to prove a point on how a charge is valid on a bill, if your one of those whos spicy about their bills then you can find it online, all in all you know what to pay and not paying your bill would only affect you |
