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|reply to ConstantineM |
Re: fibe.bell.ca. wow, and i thought at&t was bad!
Yep, Bell is a greedy company. Just immigrating from Europe, discovering the Canadian ISPs was pretty much a shock to me. Back at my parents' place almost every year new speeds would be available, making the older speed packages cheaper, and they would give a modem to keep (so you own it) with every year contract. With Bell you pay an amazing amount of money for what you get, older technology doesn't get cheaper (in fact: every now and then they raise the prices) and you have to pay a fortune to rent a modem.
My package was actually 7 Mbit down, 1 Mbit up.
I'm now awaiting the new ADSL2+ and VSDL packages from my new provider (Acanac), so I can switch to something faster on my copper line. In the end I got the extra modem rental fee corrected (removed) and I was promised the extra month of telephone would be corrected on the bill for next month (the 3rd final bill??) I had about 100$ credit, we're pretty much down to 0$ since they fooled around with last-minute fees.
Bell is out of the door now, I like the new provider a lot better (especially because of the active community support, since their tech support is sometimes hard to reach) and hopefully the new packages will be available soon (they need Bell to approve the new modems, and Bell is taking over 1,5 month now to do this).
Thanks for the reply!
So, did they end up removing all the overage charges that you had good reason to believe were not accurate at all?
Yeah, what strikes me in all of this is that they must be spending so much money on FTTP (right? everyone says that deployment is really expensive!), and then they offer services that people simply want to get out of, totally wasting and undermining their own investment!
I live in the city that is self-proclaimed as being The Capital of the Silicon Valley, with many international headquarters (from Acer and Ebay to Cisco) that noone can even keep count of, yet the fastest FTTP package that AT&T is willing to offer is 18/1.5 (reportedly with a 250GB cap, but I was not notified if that applies to me, too, and in any case it doesn't seem to be as bad as what you'd be getting from Bell.ca), but the 1.5 part of my package is just laughable!
We should all move to the middle of nowhere like Utah, and get their UTOPIA 50/50 for 77 dollars a month from some ISP like brigham.net on their municipally-owned fibre, without any ridiculous caps in our face!
No, they never came around on their decision about the over usage charges. According to Bell, I'm still the cause (with the most ridiculous explanations ever). I once got a small credit, not because I was right, but just so they wouldn't loose me as a customer (I was trying to cancel my account).
Back in Europe I would get 40/3 on copper, free fancy modem (Fritzbox), no caps, no throttling, free access to 1000+ commercial WiFi hotspots through the country (in train stations for example), all for 55 a month (don't simply convert it to dollars, relatively you can see it as 55$) including taxes. They used to throw in 2 free VoIP lines too, but too many people started using that, so it now comes for a small fee.
FTTH is still very rare, but is coming up slowly. However, the VDSL makes the copper still very useful. But it just makes North-America look like a bunch of amateurs.
St Catharines, ON
|reply to Jurjen |
Check out the reviews for Hughesnet. You will find more bad things said about them. The long and short is that you can not get all good anywhere. Certainly not when you don't have many options.