stolen
join:2004-04-12
Calgary, AB
kudos:2 | reply to shawuser
Re: [ALL] Ask a Shaw Rep So the router isn't doing NAT? why is it there? |
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| reply to kevinds
well at first shaw told me it was impossible due to billing code, now im finding numerous users who were advertised incorrect upload speeds due to there area being upgraded for the phase 2 DNU upgrade, who's upgraded areas have not been activated on phase 2 yet, tho they are capable of it, this proves that shaw can change the billing code cause they weant in and changed upload to people who were suppost to be getting 3 (they were advertised 5, but the upgrade hasnt even been switched on), since the bb100 is available in my area, i dont know why i cant receive this upload bumpup on my account aswell |
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1 edit | reply to stolen
There's nothing on that interface, no nat, nothing. Just router connected to the WAN. Trace from home to work and work to home attached. |
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stolen
join:2004-04-12
Calgary, AB
kudos:2 | reply to shawuser
What is the configuration on Fa0/0?
Also, don't expect reaching the full 100mb/s when you only have a 100mb/s port on your router connecting to the modem. (But you still shouldn't see this kind of latency/packetloss, unless you were doing a transfer at the same time). |
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| reply to ShawSean
After upgrading from BB50 to BB100, latency has become terrible. Packet loss even pinging to my first hop default gateway. |
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| reply to ShawSean
Telus and Rogers provide IMAP for email, why don't you??? |
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Mayhem
join:2012-02-26
Salmon Arm, BC | reply to Shaw_Alex
Hi Alex,
Sorry I forgot to edit my post. I called tech support and they said there is an issue with my cable line (signal levels are all over the place).
They have someone coming here tomorrow to fix the issue.
Thanks! |
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| reply to kevinds
thank you for these facts kevinds i appreciate it |
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| reply to Shaw_Alex
But places where the DNU hasn't happened yet, have 5 upload.
And the upload speed, isn't affected by DNU (to the best of my knowledge - looking for any information I can use to correct myself), modems stop at 108 MHz for transmitting, the DNU analog stations are much higher than that.
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Yes, I am not employed and looking for IT work. Have passport, will travel. |
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 Shaw_AlexOfficial Shaw Rep
join:2010-12-16
kudos:1 | reply to Connor M
If you send me a message with your account number and address; I can take a look at your modem and see what package you are on, and what upload speeds are available for you.
It really depends on the area, and if a DNU upgrade has taken place.
Cheers. |
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Shaw_AlexOfficial Shaw Rep
join:2010-12-16
kudos:1 | reply to Mayhem
Hi Mayhem,
What sort of results do you get when you run a speed test?
Run a test at speedtest.shaw.ca and post your results.
Since it's intermittent, run a test when the problem is occurring, and when it seems okay.
If you lose internet connection, check the "Online" light on your modem. If it's not online, then it is something on our end.
I'm not familiar with anything going on in Salmon Arm, but if you send me a private message with your account number or street address, I can check it out. |
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| reply to Connor M
Re: [ALL] Ask a Shaw Rep Experience, I know different people who have BB50, some have 5 up some have 3 up.
I don't know why it happens.
Business 50 has 5 up everywhere though (if you have TV service with residental BB50, the price isn't much different and sometimes cheaper)
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Yes, I am not employed and looking for IT work. Have passport, will travel. |
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| reply to kevinds
how do u know this, i posted in this thread cause i was looking for a 100% accurate answer from a rep and when i called yesterday they tried to make my think it wasnt possible, even tho i kno that 5 up is available to me because the bb100 is available in my area |
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Mayhem
join:2012-02-26
Salmon Arm, BC | reply to ShawSean
Hi Alex,
Are you aware of any server upgrades or maintenance in the Salmon Arm area?
In the last 5 days or so, at random times I will get severe internet lag for 5-30mins (sometimes longer). I've also lost internet completely for an ~hour at a time the past couple nights.
As of right now, webpages take 20 seconds before anything shows up - when usually it's quite instant. I'm on the BB100 plan.
Any ideas what the issue could be? |
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| reply to Connor M
Some places you can get 5 upload on BB50, but I'm not sure what the conditions are, or what magic has to happen to the account.
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Yes, I am not employed and looking for IT work. Have passport, will travel. |
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| reply to ShawSean
ok here is my question, im on bb50 but bb100 is available to me, however i dont wish to pay more for the service or need those download speeds, what i do need is upload, is it possible my upload be bumped upto the 5mbps of the b100 plan while i stay on the bb50? |
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Skud
join:2002-04-22
Canada | reply to kevinds
Thanks for the reply.
I'm not sure I understand how that would work if I were to get both? How would I end up with the static IP on the residential unlimited connection?
I talked with a Shaw business rep today and was told that if I were to go over the 1TB mark I would receive a few warnings before having my service disconnected.
Thanks!!
Riley |
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| reply to Skud
Can get both, cheaper business package to get the static IP, and then the unlimited residental.
I haven't heard of any business accounts being bothered by going over the 1TB mark either though.
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Yes, I am not employed and looking for IT work. Have passport, will travel. |
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Skud
join:2002-04-22
Canada | reply to ShawSean
I'm in Swift Current, SK and we recently have been offered up to 100Mb.
I host DR sites for a number of companies and, as a result, my network usage is consistently between 1 and 3 TB per month. Currently, I'm on the Sasktel High Speed Ultra which is unlimited 25Mbps.
I see residential services are able to get the Unlimited 100 package, but there is no unlimited package for business, only one with a 1 TB limit. I need a static IP, which I don't believe is offered with a residential package.
Do you know if/when an unlimited business package will be offered?
Thanks!!
Riley |
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