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to Woof3
Re: [ALL] Ask ShawSeansaid by Woof3:Hey Sean, I sent you a PM like you asked explaining my situation here in Kelowna. Even tonight I'm getting consistent drops of signal and it's quite frustrating! I'll be addressing my pm's soon Woof, I'll be in touch. |
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to nega
I'm still paying for it, and after all the headache if getting the signals balanced and I need something for TV anyhow, might as well keep it For my mother and roommates to use. Personally, I use my jailbreaked AppleTV 99% of the time, ie iTunes music, movies, Netflix for tvshows and movies. My personal feeling about tvshows is if the cone with advertising then they should be free to watch. |
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scouzer join:2007-10-15 Schenectady, NY |
to ShawSean
I like how Shaw promised all areas to be on at least BB50/100 by Fall 2011, and there's still nothing here BB10/20 are all we can get still. I don't think they've even done the digital reclamation here. I don't know why we are the absolute bottom of the barrel for Shaw to upgrade. This city seems to be dead last for everything.. |
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CiD to ShawSean
Anon
2012-Feb-16 10:41 am
to ShawSean
@ShawSean Hey Sean, need a official answer to this.... I just noticed on shaws website that BB100 has 100mbps download and 10mbps upload. However i'm still only getting 5 mbps upload. I noticed when you personalize your bundle, it still says 100mbps download and 5 mbps upload. Is that an error on the site? If it is 10mbps, when is that going to be launched?
CiD |
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Cornat join:2011-10-17 Kelowna, BC |
Cornat
Member
2012-Feb-16 11:00 am
said by CiD :@ShawSean Hey Sean, need a official answer to this.... I just noticed on shaws website that BB100 has 100mbps download and 10mbps upload. However i'm still only getting 5 mbps upload. I noticed when you personalize your bundle, it still says 100mbps download and 5 mbps upload. Is that an error on the site? If it is 10mbps, when is that going to be launched?
CiD The 10mb/s upload is being rolled out to areas that have BB250 available, aka "phase 2" areas. If the site is saying BB250 is available in your area, and you're getting 5mb/s upload on BB100, call in to Shaw and ask for your BB100 to be bumped to phase 2. |
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CiD
Anon
2012-Feb-16 11:05 am
Got it! makes sense now... i'm still in the non BB250 area. Guess i will have to wait..
CiD |
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@CiD - Cornat nailed it, just make sure you call in when it does become available so you're provisioned properly.
Cheers. |
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ShawSean |
to scouzer
@scouzer - PM me your account details and I'll see if I can get any updated information for your area.
Cheers. |
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scouzer join:2007-10-15 Schenectady, NY |
scouzer
Member
2012-Feb-16 12:50 pm
I have no account at the moment, I had to switch away due to the unfixable congestion in my area. I'm in Lloydminster, SK. |
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said by scouzer:I have no account at the moment, I had to switch away due to the unfixable congestion in my area. I'm in Lloydminster, SK. Gotcha, I'll take a look into this for you today. |
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to ShawSean
Hi @ShawSean, will there be an annual April 1, 2012 price increase? It has happened the last 2 years so just wondering if it will happen again.
Thanks! |
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I'm unaware of any price changes as of today but this is subject to change. If I hear of anything I'll let you know.
Cheers. |
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scouzer join:2007-10-15 Schenectady, NY |
to ShawSean
said by ShawSean:said by scouzer:I have no account at the moment, I had to switch away due to the unfixable congestion in my area. I'm in Lloydminster, SK. Gotcha, I'll take a look into this for you today. Did you have any luck? |
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Still looking into it for you. I'll let you know what I find out.
Cheers. |
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Junior to ShawSean
Anon
2012-Feb-19 2:30 pm
to ShawSean
People are always asking about video quality, but no one asks about audio. I still buy (or borrow from the public library) Blu-Rays partly because of the excellent 5.1 digital sound. When I watch a Shaw VOD movie, the sound is ok, but it certainly doesn't seem to be 5.1. The rear speakers never fire up. I'm not even convinced it's stereo, although surely it has to be. Thanks for any info. |
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1 edit |
to ShawSean
Please ask your marketing department to cancel those ear piercing annoying radio ads. Its driving people buts. I'll be asking the radio station to do the same. Oh and the fact that people are actually complaining on the internet about an Advert should speak volumes to how much its hated. |
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@scouzer - Haven't forgot about you sir. Still awaiting further info. @Junior - Good post, I've requested some additional information from the VOD team. I'll let you know what I find out. @pkarlos - I've replied to the thread |
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to ShawSean
@ShawSean
With the analogue to digital conversion, is there a list of upcoming cities that will be converted in 2012? My grandmother does not have a Digital Box and will only get it when she has to.
Thanks. |
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@CanucksFan19 - Unfortunately there isn't a list available for the DNU as too many variables are involved and time lines can change frequently. What city/area does your grandmother live in? I can't promise anything but I'll see if there's any information available.
Cheers. |
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She lives in the Vancouver downtown area. |
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to ShawSean
does shaw throttle torrents? my upload on speedtests are normal but i dont go over 20kb and sometimes 10kb upload. i used to be able to hit 500kb. my download speeds are normal and i am on BB100 |
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said by gary92:does shaw throttle torrents? my upload on speedtests are normal but i dont go over 20kb and sometimes 10kb upload. i used to be able to hit 500kb. my download speeds are normal and i am on BB100 » shaw.ca/Terms-of-Use/#section4Then click on "Traffic Management Policies" It explains our policy far better than I could. Hopfully that answers your question. Cheers. |
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gary92
Member
2012-Feb-21 6:25 pm
turned off my anti virus and used a different program to download. speeds are back to normal. thanks sean |
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said by gary92:turned off my anti virus and used a different program to download. speeds are back to normal. thanks sean Glad to hear things have been resolved. Have a good one. |
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CyberNinja to ShawSean
Anon
2012-Feb-24 8:50 pm
to ShawSean
ETA on fix for Jasper AB? I got your service in Nov. 2011, as of yet, it's still not working..... Not impressed |
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Head into town and use the free WiFi on that huge old hotel downtown Lol. used to work there for Decore hotels. You can tell that the town is hurting for Internet because people are so stingey there with it, never driven though a town for so long looking for a free unlocked WiFi. Even in the residential and trailer park area there were no open connections to borrow. Could have paid a months ISP subscription on what i spent in gas on the 4x4 finding a free one!@! |
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to ShawSean
Sean - could you please see if something can be done about this issue? I have until March 1 to sort this out before my old email address is no longer active. » [BC] Shaw Email Problems |
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@CyberNinja - Can you pm me your account details? I'd be able to investigate further.
@Mayhem - Looking now. |
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Sean - the PayPal email issues has been fixed, thank you very much! |
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Awesome! good to hear.
Cheers. |
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