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correctness

@shawcable.net

Um.

Wait times suck horribly at Shaw. But, they laid off 500 employees back in March, and none of those employees actually took front line phone calls.



ZZZZZZZ
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Sorry but I know half a dozen techs that work there and they told me that that's where the bulk of layoffs were.
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~~Get our troops home...now!!~~



correctness

@shawcable.net

I have just gone back to school, but I worked at Shaw until mid-August. The Saskatoon call centre was closed, so there were some CSRs/TSRs laid off there; I had forgotten about that. But, other than Saskatoon, there were ZERO customer facing reps laid off. A bunch of supervisors, managers, support reps, field support, dispatch, etc were affected though.