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Edrick
I aspire to tell the story of a lifetime
Premium
join:2004-09-11
Woburn, MA

Cisco Unified Communications

I've got a user that runs a business from home and also wants to run his residential line over VoIP.

We're looking at 10 phones locally plus a wireless handset along with needing the ability to take a phone or two with him to vacation houses and just plug the phone in and be able to connect to the main cisco PBX.

I'm looking at the SPA500 series phones and the Unified 300 PBX, does anyone have experience with these?

Can I have multiple VoIP numbers on the box?

Can I have multiple IVRs / Auto Attendants or Ring Groups. So say someone calls 999-999-9999 and that's the business number you'd just want his desk phone to ring, but if they call 999-999-8888 all the phones would ring.

Can you setup remote phones with this one?
--
Edrick Smith
Independent Film & Broadcast Producer
»edricksmith.com

sk1939
Premium
join:2010-10-23
Washington, DC
kudos:9
Reviews:
·T-Mobile US

Let me start off VoIP is a PITA, and Call Manager is entirely too complex.

Now, as to your actual problem, there are a couple things:

For him to be able to roam with the phones means that a VPN will need to be setup at the very least, which means additional configuration with another piece of gear that Cisco supports. Other than that, 10 phones locally isn't a problem, although the wireless means you'll have to be in range of an access point with access to the PBX.

Nope.

You are only limited by hard lines to the number of FXS interfaces you have. That being said, SIP trunks over the internet are different. Additionally, the phones themselves only support a couple lines per handset (basing off of the Cisco 7945G), Now for the SPA500 phones, the SPA502G is 1 line, SPA504G is 4 line, SPA508G is 8 line, and SPA509G is 12 line. The SPA525G with color display is limited to 5 lines only. The SPA series dosen't have a wireless phone, so you'd have to go enterprise for that and get a 7925G, or just get an ATA and a normal cordless phone.

You can under Call Manager (now part of the UCS package) and CM Express, but I don't know about this box. I would expect you to be able to, but I haven't used it so I don't really know.

Like I said you would have to VPN to get connectivity.



Edrick
I aspire to tell the story of a lifetime
Premium
join:2004-09-11
Woburn, MA

reply to Edrick
Yeah I was looking at the enterprise line for the wireless already.

I'm either looking at this small solution or the 3000 series »www.cisco.com/en/US/products/ps1···dex.html

I'm going to call Cisco on Monday to discuss details.

I need to setup a VPN between three locations anyways.

So my current plan,

Main Location (House here)

Cisco Router (Static IP, VPN) > Cisco Unified Communications Device

Then I'll have to configure two remote routers for their vacation houses, which the phones will sit behind.

--
Edrick Smith
Independent Film & Broadcast Producer
»edricksmith.com


sk1939
Premium
join:2010-10-23
Washington, DC
kudos:9
Reviews:
·T-Mobile US


The 3000 has more features (like voicemail), than the 300, but I don't know if it will do everything you want it to. It should do most of it however.

The UCS 3000 device has to sit behind the router, it can't do NAT and route. The 300 can, but I do not know if it can do VPN's. I would never put the router behind the 300 then, because you are double NATing your data network then. Also, unless your router has a VPN module, I wouldn't expect high speed throughput ( > 3 Mbps or so) for some of the older ones (2811 ISR and below).

You'll want something like an 891 then, as it would be easier if the router has a built in switch as you would need to create a voice vlan as well. You could have separate devices, but that would cost significantly more.



Edrick
I aspire to tell the story of a lifetime
Premium
join:2004-09-11
Woburn, MA

reply to Edrick
The current "rough plan" is for example,

VLAN 10 - Security / Cameras / Automation (HVAC, Lighting)
VLAN 20 - IP Phones
VLAN 30 - General Devices (Desktops, Laptops, Media Streaming)

Then a WLAN that supports those three VLANs on different SSIDs.

Static IP so that we can run VPN to the remote sites.

No matter what I want there to be a router ahead of the VoIP PBX. Now the question is what type of VPN to run as we're going to have OS X Server running which supports VPN or should we go with a Cisco VPN.

ALL hardware will be purchased new, so if you have recommendations for a router that will support VPN lets say for a 35 meg connection over ethernet (Cable or FIOS not sure what he's currently got)
-----

Also if you have recommendations for remote VPN endpoints that could either be used for the phone its self or something that he could use to replace his existing router, one will be in Canada and another in a South American country.
--
Edrick Smith
Independent Film & Broadcast Producer
»edricksmith.com


sk1939
Premium
join:2010-10-23
Washington, DC
kudos:9
Reviews:
·T-Mobile US

Nothing wrong with the vlan assignments other than perhaps separating security and cameras from automation (good security policy).

You need an enterprise grade one for those features, but I'm sure you knew that.

Static IP on all the sites is nice.

A Cisco VPN would probably work better for what you are looking to do, although an OS X vlan would work.

For that size connection with VPN I wouldn't get anything lower than a 38XX/39XX. However, that is expensive and you need a VPN module, so I would probably go with a slightly cheaper ASA 5510 with non-base license which will do everything you want to do, plus has a gui via ASDM for easy monitoring/config.

For VPN endpoints, nothing will beat an ASA5505. It can terminate the VPN, has a built in 8 port switch (two of which have PoE), and can be had for ~$500.



BillRoland
Premium
join:2001-01-21
Ocala, FL
kudos:2
Reviews:
·Cox HSI

reply to Edrick
I have experience with the SPA500 series phones. IMHO, they are hit or miss. The quality of the phone is far inferior to the 7900 series line. We had voice quality issues on the SPA508's we had.

I would say they are "ok" phones, but if you're coming from 7900's, you may be disappointed.
--
"Don't steal. The government hates competition."
Beyond AM. Beyond FM. XM



Edrick
I aspire to tell the story of a lifetime
Premium
join:2004-09-11
Woburn, MA

reply to Edrick
Would you say that's physically the phone? Could I for example use the 300 or 3000 with the 7900 series with SIP Firmware or does the 300 or 3000 support SCCP?



BillRoland
Premium
join:2001-01-21
Ocala, FL
kudos:2
Reviews:
·Cox HSI

said by Edrick:

Would you say that's physically the phone? Could I for example use the 300 or 3000 with the 7900 series with SIP Firmware or does the 300 or 3000 support SCCP?

On the SPA508's we had, we felt like it was a hardware issue, possibly the handset itself, and on the Cisco support forums, there are others complaining about essentially the same thing. The sound quality on the SPA525G's we have was always ok.

I am not sure but I don't think either the 300 or 3000 allow phones running Skinny, but not sure if the 7900 running SIP would work.

I am not trying to tell you not to use the SPA series phones, I just want to make sure if you have prior experience with 7900's that you know these phones are rebranded Linksys/Sipura units and aren't quite in the same league. That doesn't mean they are useless, just that they are clearly a cheaper phone.
--
"Don't steal. The government hates competition."
Beyond AM. Beyond FM. XM


Edrick
I aspire to tell the story of a lifetime
Premium
join:2004-09-11
Woburn, MA

I'll give the customer both options I got pricing on the 79xx and the 500 series. I checked with Cisco they said the 3000 series will do 79xx series phones but the 300 wont.



Paulg
Displaced Yooper
Premium
join:2004-03-15
Neenah, WI
kudos:1
Reviews:
·AT&T U-Verse

reply to sk1939

said by sk1939:

Nothing wrong with the vlan assignments other than perhaps separating security and cameras from automation (good security policy).

You need an enterprise grade one for those features, but I'm sure you knew that.

Static IP on all the sites is nice.

A Cisco VPN would probably work better for what you are looking to do, although an OS X vlan would work.

For that size connection with VPN I wouldn't get anything lower than a 38XX/39XX. However, that is expensive and you need a VPN module, so I would probably go with a slightly cheaper ASA 5510 with non-base license which will do everything you want to do, plus has a gui via ASDM for easy monitoring/config.

For VPN endpoints, nothing will beat an ASA5505. It can terminate the VPN, has a built in 8 port switch (two of which have PoE), and can be had for ~$500.

The ASA might be cheaper, but it lacks the ability to do DMVPN, which would allow the remote sites to be dynamic IPs; so it might pay off in the long run.

cvito

join:2011-07-07
Englewood, CO

reply to Edrick
Hi Edrick,

I work with the Cisco Small Business Organization and I'd be happy to provide recommendations on what might work for you!

The Cisco Unified Communications 320W is an ideal solution for small businesses that require quality UC features to meet the company's need. Check the data sheet for this product:

»www.cisco.com/en/US/prod/collate···092.html

However, if you need support for remote users, you may consider getting the Small Business Unified Communications 500 Series. It is an affordable unified communications appliance that has advanced UC features and would allow you to have remote users highly secure access to your network.

Check out the data sheet:

»www.cisco.com/en/US/prod/collate···b06.html

If you would like to discuss your technical requirements and need further assistance in finding the right solution for your interest, please let me know so we can help your company in this.

Best Regards,

Carie Vito
Cisco Systems


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