comments on review of WildBlue > Wildblue Sucks

Wildblue Sucks

I have had Wild-blue for less than a year, and I absolutely hate them. I wish I didn't live in such a remote area that I needed them. As it turned out that metro cast came out and put a tower near our house, when I tried to cancel my plan with Wild-Blue, they said I owed them almost six hundred dollars for cancelling early! So I'm stuck with slow internet, and bad customer service! Whats even worse, is that the modem we are renting from them stopped working one day, and Wild-blue told me that they would charge me $90 just to come and look at it...NOT fix the damn thing! I just wonder how they are still in business.

reply to Mrkporky
Everyone does NOT have access to another form of internet. I live in a remote area and while I do hate the FAP and that I cannot get more than 17GB and think after 8 years they should get with the times -video size has increased drastically - they are better than dialup. Download speed isn't too bad - I download a lot of audio books. I can still play World of Warcraft - with lag but I still raid and have better DPS than some with cable internet. VPN is slow but I can still work remotely. Mostly YouTube works...except some hours I need to buffer too much.

If I had another choice I would take it, but I don't. I don't know why anyone would do satellite if they had another choice.....but I know some people who have tried wireless and found it slower and unable to play games and get dropped a lot.