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KoRnGtL15
Premium
join:2007-01-04
Grants Pass, OR
kudos:1
reply to NetFixer

Re: Facebook now wants your personal phone number....

Tried all of that and no soap. I am on cable and do have a dynamic ip. I am stumped. Long shot. Maybe it is my mvps host file blocking something? Or spywareblaster, adblock plus? I use all 3. Then again. I tried with IE9 and nothing. I think someone at FB has done something to my account for some uknown reason.

said by NetFixer:

Have you tried a different browser and/or tried logging on from a different PC (or other FB compatible device)?

Have you tried clearing all FB related cookies from your PC?

Have you tried clearing the browser's cache and/or flushing the DNS client cache?

I don't know what kind of Internet access you have, but if uses a dynamic IP address, and you can get a new IP address by something as simple as resetting your modem, you might also give that a try.

The above suggestions are based on the assumption that this is something specific to your account, and not some new FB policy that truly is not avoidable (except by doing what I do):

[att=1]



NetFixer
Bah Humbug
Premium
join:2004-06-24
The Boro
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2 edits
said by KoRnGtL15:

Tried all of that and no soap. I am on cable and do have a dynamic ip. I am stumped. Long shot. Maybe it is my mvps host file blocking something? Or spywareblaster, adblock plus? I use all 3. Then again. I tried with IE9 and nothing. I think someone at FB has done something to my account for some uknown reason.

In that case (since nobody here seems to be having the phone number problem), my guess would be that perhaps someone had been repeatedly trying to log in with your credentials, and FB is truly using that as a pseudo security measure in an attempt to verify your identity. However, unless they already have your cell phone number on file (and they do seem to asking for a mobile phone number), I can't see how they can really use that to identify you, especially since they say they won't call you. I wonder if they have agreements with all cell phone service providers to get access to their customer records? Come to think of it, such a deal between FB and cell phone service providers would not surprise me, especially considering that FB access is a major app and selling point for newer cell phones.

In a similar vein, not too long ago my wife got internet access to her checking account locked because she forgot that she had recently changed her password, and tried using her old password too many times. In order to get the bank to reset her password, she had to call in from her cell phone (it was listed on her account as her primary phone number), and the support tech used the caller ID as one of the security checks. She initially tried calling from one of our VoIP lines, but she was told that she would either have to use her cell phone, or physically go to a branch bank and provide visual proof of identity.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

KoRnGtL15
Premium
join:2007-01-04
Grants Pass, OR
kudos:1
Yeah its really odd. I never provided my cell phone number to facebook. And I never will. Guess I just lose the account.

said by NetFixer:

said by KoRnGtL15:

Tried all of that and no soap. I am on cable and do have a dynamic ip. I am stumped. Long shot. Maybe it is my mvps host file blocking something? Or spywareblaster, adblock plus? I use all 3. Then again. I tried with IE9 and nothing. I think someone at FB has done something to my account for some uknown reason.

In that case (since nobody here seems to be having the phone number problem), my guess would be that perhaps someone had been repeatedly trying to log in with your credentials, and FB is truly using that as a pseudo security measure in an attempt to verify your identity. However, unless they already have your cell phone number on file (and they do seem to asking for a mobile phone number), I can't see how they can really use that to identify you, especially since they say they won't call you. I wonder if they have agreements with all cell phone service providers to get access to their customer records? Come to think of it, such a deal between FB and cell phone service providers would not surprise me, especially considering that FB access is a major app and selling point for newer cell phones.

In a similar vein, not too long ago my wife got internet access to her checking account locked because she forgot that she had recently changed her password, and tried using her old password too many times. In order to get the bank to reset her password, she had to call in from her cell phone (it was listed on her account as her primary phone number), and the support tech used the caller ID as one of the security checks. She initially tried calling from one of our VoIP lines, but she was told that she would either have to use her cell phone, or physically go to a branch bank and provide visual proof of identity.