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This is a sub-selection from [ALL] Ask a Shaw Rep


reply to Karyudo

Re: [ALL] Ask ShawSean

99% of the time I am happy with Shaw service but the last week has been a nightmare. Had 50% packet loss on Monday, which cost me a lot of money and headache in my home business. Tech support takes hours to get through on the phone. When you finally get through, they give you bs answers about "working on it" and when asked for any definitive timelines has no answer.

For the past few days I've had ping in the hundreds of ms. This makes work and gaming impossible. I might as well switch to dialup since it'll be much cheaper and at least i'll get what i'm paying for. I've already hooked up Telus dsl and will be cancelling Shaw if this doesn't get resolved very very soon.
This is a sub-selection from [ALL] Ask a Shaw Rep