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jice65

join:2003-10-08
San Francisco, CA

2701HG-B Can't turn on Port Forwarding

I'm using a 2Wire 2701HG-B. In the past, I had an earlier 2Wire router; on that router I forwarded a few ports to allow myself access to my home computer.

With this router, the firewall setting is "Maximum protection".

I try to select "Allow individual application(s)", but when I click the submit button, it reverts back to "Maximum protection".

I would appreciate help as I require access at this time.

The software version on this is 5.29.47. It doesn't show any updates available.

Current Version
Model Number: 2701HG-B Gateway
Hardware Version: 2700-100594-004
Software Version: 5.29.47

Thanks


wayjac
Premium,MVM
join:2001-12-22
Indy
kudos:1
Are you selecting a device first

After you select "Allow individual application(s)", are you selecting a preconfigured application or creating a new application

jice65

join:2003-10-08
San Francisco, CA
Thanks for the reply.

I attempted both and both failed. I believe that I hit a but, but have now got it working.

By default, the firewall port forwarding page showed a computer that I no longer have in my lan. It also showed no ports forward. It didn't allow me to add any ports, but didn't say why.

I selected a different computer in my lan and attemped to add application port forwarded. It then complained that these were already forwarded to my now non-existent computer. I still saw nothing forwarded by clicked remove and that old computer. I now saw a screen with those ports indicated as forwarded. I removed those. Now, I was able to select the new computer and to add those ports for forwarding.

I think that there may be a subtle bug when attempted to forward ports to a device that doesn't exist.

I'm now good. Thanks for your help. I saw other replies that indicated this should work, so kept at it.


wayjac
Premium,MVM
join:2001-12-22
Indy
kudos:1
With the 2wire you should always select a computer/device first before selecting a application if you are creating a new application you'll select a computer/device after creating a new application

You can force the 2wire to clear the select a computer drop box but the 2wire will need time to rediscover the devices connected to it