 TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:21 | Help needed? Hello,
I understand you may be frustrated with your internet connection, but we are here to help.
I looked at your thread in the Direct forum. I see that you initially asked if changing modems would alleviate the speed issues you were having. Other then that, we really haven't had the chance to do much Troubleshooting. I've replied to that thread to do some troubleshooting in hopes that we can gather an overview or your situation. I've also notice that you haven't called in to do any troubleshooting either. We really would like to help, but we do need you to help us do this for you. As for upgrades, this is true, there is one for Kitchener that is coming up within the next few weeks.
Thanks & Regards,
Martin
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TSI Martin (Escalations) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum ) |
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| Here's what I have read:
Upgrades coming week of September 12.
Upgrades coming September 22.
We're literally day-to-day at this point.
Coming up within the next few weeks.
Okay, whatever. |
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| Did you get charged for those tech visits? |
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| If missing 3 hours of work so I can be at the my house for the second visit counts, then yes. |
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