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Tx
bronx cheers from cheap seats
Premium
join:2008-11-19
kudos:3
Reviews:
·FreePhoneLine
·Rogers Hi-Speed
·TekSavvy DSL

reply to eheyl

Re: oh brother

said by eheyl:

So very tired of people slagging Teksavvy for something beyond their control. Until they have their OWN infrastructure that they build, they will be at the mercy of bell/rogers because bell/rogers own the lines. When they want to do something (like upgrades), they will. I've been with Teksavvy since they became available in kitchener (I'm on extreme cable pro) and have had no issues with them. I've been seeing slowdowns at night but not during the day. and I know that Rogers is to blame, because THEY own the lines. Sheesh!

If you're so tired of it, then in your response it sure sounds like you think they are "resellers" ? Because they are NOT resellers. They are an ISP so each user is entitled to be upset with their ISP.

God forbid people be upset with an ISP that doesn't advertise they resell for Rogers i mean lease, i mean rely on.

At what point will users like yourself realize Teksavvy KNEW what they were getting into. This isn't news to them. They knew they were in bed with the devil and simply knew they'd be double crossed a few times here and there.

So if you would kindly leave new customers alone with their upsets with their ISP as Teksavvy is an ISP. Let the upsets continue, in time TSI might use ALL of it against Rogers in the future CRTC battles. Quit blaming customers for their wrongs when they did NOTHING wrong.

eheyl

join:2008-03-23
Kitchener, ON
Reviews:
·TekSavvy Cable

1 edit

Not blaming anyone. But common sense should tell people that since Bell/rogers own their lines there's really nothing that a a third party provider can do. And as of last night the whole thing is much better as I was able to comfortably watch HD Law and order with no drops. And I guess TekSavvy really SHOULD tell people "hey we don't actually own the physical connection, we just lease from Rogers/Bell". I would have thought it would be common sense. But I guess its too much to ask for people to think about things a bit deeper. Kind of like the upcoming election, but that's a whole other story.

I don't work for Teksavvy and am a customer, so I think my comments have merit. You wouldn't blame the weatherman for bad weather right? He/she doesn't own the sky. WIth the whole UBB/AVP thing going on, I would have thought that people would know that TSI is beholden to Rogers for their lines.


crt

join:2011-04-09

So I guess I should write a second review for Rogers?

Be right back, calling Rogers technical support.


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