said by anon800 :
Some people refer to this functionality as call hunting or rollover.
Is this part and parcel of what voip.ms provides?
Closest I can think of is Ring Groups. The process works like this:
1. Create a ring group.
2. Add to the ring group the SIP devices that should ring when a call comes in to the group.
3. Set routing of your DID to the ring group you created.
4. When the DID receives a call, all devices will ring. The first one to pick up gets the call.
They also offer queues, which are more like ACDs. I haven't had the need to set up queues.
I'd recommend you create a pay-as-you-go account and test these features. Pretty minimal investment for you to be sure they've got what you want.
I am a customer but have no other relationship to the company (i.e. I gain nothing if you sign up, lose nothing if you don't.)--
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